Directly is a pioneer in customer service for many of the world’s leading brands. Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise. Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!
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Directly Questions
The Directly annual revenue was $49.4 million in 2026.
Dan D is the Director of Partnerships and Strategic Accounts of Directly.
126 people are employed at Directly.
Directly is based in San Francisco, California.
The NAICS codes for Directly are [5112, 51, 511, 513].
The SIC codes for Directly are [738, 737, 73].
Top Directly Employees
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Mike De la cruz
Chief Executive Officer at Directly
New Orleans, LA, US11 -
Ravi Chahar
Technical Support at Directly
Delhi, India2 -
Karen Joinson
Quick Books Pro Advisor Expert at Directly
Birmingham, AL, US11 -
Bryan Young
Customer experience at Directly
Charleston, SC, US14 -
Ivan Bondad
Microsoft Xbox support at Directly
San Pablo City, PH1 -
Jonathan Walker
Microsoft Independent Advisor at Directly
Arkadelphia, AR, US12
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