Directly is a pioneer in customer service for many of the world’s leading brands. Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise. Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!
View Top Employees from Directly| Website | http://www.directly.com |
| Revenue | $43 million |
| Funding | $65.5 million |
| Employees | 367 (197 on RocketReach) |
| Founded | 2011 |
| Address | 333 Bryant Street Suite 250, San Francisco, California 94107, US |
| Phone | (800) 787-3176 |
| Technologies |
JavaScript,
HTML,
PHP
+143 more
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| Industry | Software, Customer Service, Technology, Information and Internet, Customer Relationship Management (Crm) Software, Artificial Intelligence, On Demand, Software Development & Design, Data and Analytics, Science and Engineering, Virtual Workforce, Mobile, Enterprise Software, Machine Learning, Virtual Assistant |
| Web Rank | 53859 |
| Web Visits | 767700 |
| Keywords | Ai Customer Service, Outsourced Customer Service Solutions, Customer Service |
| SIC | SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 5112 Companies, NAICS Code 51 Companies, NAICS Code 511 Companies |
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Directly Questions
The Directly annual revenue was $43 million in 2024.
Olga Sadkova is the Director of Finance of Directly.
197 people are employed at Directly.
Directly is based in San Francisco, California.
The NAICS codes for Directly are [5112, 51, 511].
The SIC codes for Directly are [737, 73].
Top Directly Employees
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