Cresta unlocks the true potential of the contact center, turning every customer conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves the customer experience and powers revenue and efficiency gains across every channel. The platform transforms contact centers with AI agents, AI-augmented human agent assistance, and comprehensive insights, coaching, and quality management. Companies like Alaska Airlines, Cox Communications, and Intuit use Cresta to power world-class customer experiences every day.
| Website | http://www.cresta.com |
| Revenue | $52.5 million |
| Employees | 727 (542 on RocketReach) |
| Founded | 2017 |
| Address | 100 S Murphy Ave Suite 300, Sunnyvale, California 94086, US |
| Phone | +1 502-589-4215 |
| Technologies |
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| Industry | Software Development |
| Keywords | Call Center Technology, Contact Center Ai, Ai Powered Call Center, Agent Performance Improvement, Conversational Ai, Contact Center Analytics, Workforce Optimization, Customer Interaction Analytics, Real-Time Feedback, Performance Management Software, Quality Monitoring Software, Contact Center Automation, Customer Service Software, Speech Analytics, Customer Experience Software, Contact Center Solutions |
| Competitors | Salesforce, HubSpot, Zendesk Sell, Gong, Talkdesk, Intercom, Observe.AI, CallRail, inContact, AffectLayer, Inc. +38 more (view full list) |
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Cresta Questions
The Cresta annual revenue was $52.5 million in 2026.
Ping Wu is the CEO of Cresta.
542 people are employed at Cresta.
Cresta is based in Sunnyvale, California.
Top Cresta Employees
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Ping Wu
CEO at Cresta
California, United States34 -
Alex Cramer
Chief Revenue Officer (CRO) at Cresta
San Francisco, CA, US15+ -
Russell Banzon
Chief Marketing Officer at Cresta
California, United States25 -
Daniel Hoske
Chief Technology Officer at Cresta
Palo Alto, CA, US22 -
Vahid Manie
CFO at Cresta
United States23 -
Craig Nile
VP, Strategic Sales, West at Cresta
San Francisco, CA, US25 -
Zewen Liang
VP, Head of Product Design at Cresta
Palo Alto, CA, US22 -
Xiangru Chen
VP of Engineering at Cresta
Mountain View, CA, US33 -
Chris Reese
VP, Managed Services and AI Value at Cresta
Charlotte, NC, US13
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