Cresta is the AI operating system for customer experience, where human and AI agents work together to power the entire customer lifecycle. Cresta automates conversations and back-office processes, augments human work, and puts insight into action, so each conversation makes the next one better. Companies like United Airlines, CVS Health, and Marriott use Cresta to turn every interaction into a competitive advantage. Learn more at Cresta.com.
| Website | http://www.cresta.com |
| Revenue | $52.5 million |
| Employees | 835 (641 on RocketReach) |
| Founded | 2017 |
| Address | 100 S Murphy Ave Suite 300, Sunnyvale, California 94086, US |
| Technologies |
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| Industry | Software Development |
| Keywords | Call Center Technology, Contact Center Ai, Ai Powered Call Center, Agent Performance Improvement, Conversational Ai, Contact Center Analytics, Workforce Optimization, Customer Interaction Analytics, Real-Time Feedback, Performance Management Software, Quality Monitoring Software, Contact Center Automation, Customer Service Software, Speech Analytics, Customer Experience Software, Contact Center Solutions |
| Competitors | Salesforce, HubSpot, Zendesk Sell, Gong, Talkdesk, Intercom, Observe.AI, CallRail, inContact, AffectLayer, Inc. +38 more (view full list) |
Looking for a particular Cresta employee's phone or email?
The Cresta annual revenue was $52.5 million in 2026.
Ping Wu is the CEO of Cresta.
641 people are employed at Cresta.
Cresta is based in Sunnyvale, California.