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Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on a 30 billion-parameter contact center large language model (LLM) and the most accurate Generative AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance. Leading companies like Accolade, Pearson, Public Storage, and 2U partner with Observe.AI to accelerate outcomes from the frontline to the rest of the business.

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Employees 310 (310 on RocketReach)
Founded 2017
Address 275 Shoreline Dr, Redwood City, California 94065, US
Phone (510) 458-7886
JavaScript, HTML, Twitter +79 more (view full list)
Category Analytics, Software Development, Artificial Intelligence, Voice, Data and Analytics, AI, Machine Learning, Science and Engineering, Enterprise, Software, Big Data, Call Center, Administrative Services, Sales Analytics, Natural Language Processing, Customer Service Analytics, SaaS, Speech Recognition

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310 people are employed at Observe.AI.

Observe.AI is based in Redwood City, California.

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