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Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders across 600 organizations globally—including Schneider Electric, Verint, Docebo, and Meltwater—trust Totango products to drive retention, expansion, and deeper post-Sales revenue rigor. Totango earned 5/5 scores in Roadmap, Innovation, Pricing Transparency & Flexibility, Vision, Retention Optimization, and Scaling Customer Success criterion in the Forrester Wave™.

Website http://www.totango.com/
Revenue $31.9 million
Funding $138.3 million
Employees 131 (68 on RocketReach)
Founded 2010
Phone +1 800-634-1990
Technologies
Industry Software Development, Customer Relationship Management (Crm) Software, Software, Analytics, Connecting All Customer Data, Software Development & Design, Data and Analytics, Less churn, more upsell and cross-sell, Customer Service, SaaS, Monitoring Customer Health Changes, Information Technology, Customer Success Management, Internet, Proactive Customer Engagement, Internet Services, Internet of Things, Subscription Service
Web Rank 279761
Web Visits 117360
Keywords Customer Success Platform, Recurring Revenue Management, Subscription Management Software, Saas Customer Success, Customer Churn Reduction, Revenue Growth Management, Customer Lifetime Value, Subscription Billing, Customer Engagement Platform, Customer Retention Software, Saas Metrics, Customer Success Management, Business Growth Platform, Subscription Analytics, Customer Onboarding Software, Customer Success Metrics, Recurring Revenue Software
Competitors Narvar, Dispatch, SessionM, Swrve (a MessageGears company), ClearSlide, ConvergeHub (view competitors)
SIC SIC Code 737 Companies, SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 54151 Companies, NAICS Code 5415 Companies, NAICS Code 541512 Companies, NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 51 Companies, NAICS Code 511 Companies, NAICS Code 5112 Companies

Totango Questions

The Totango annual revenue was $31.9 million in 2026.

Keith Frankel is the CEO of Totango.

68 people are employed at Totango.

Totango is based in New York, New York.

The NAICS codes for Totango are [54151, 5415, 541512, 541, 54, 51, 511, 5112].

The SIC codes for Totango are [737, 73, 738].

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