Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders across 600 organizations globally—including Schneider Electric, Verint, Docebo, and Meltwater—trust Totango products to drive retention, expansion, and deeper post-Sales revenue rigor. Totango earned 5/5 scores in Roadmap, Innovation, Pricing Transparency & Flexibility, Vision, Retention Optimization, and Scaling Customer Success criterion in the Forrester Wave™.
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The Totango annual revenue was $31.9 million in 2026.
Keith Frankel is the CEO of Totango.
68 people are employed at Totango.
Totango is based in New York, New York.
The NAICS codes for Totango are [54151, 5415, 541512, 541, 54, 51, 511, 5112].
The SIC codes for Totango are [737, 73, 738].