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ContactUs Communications is a U.S. based contact center services organization supporting global brands across a variety of industries. Our highly experienced management team delivers outsourced customer care, inbound and outbound sales, customer retention and win-back programs, as well as technical support. More recently, we have launched our technologies division focused on value-added integrations to CX Cloud software providers and launching our own software solutions focused on the customer journey. We are not a commodity player. We are not an answering service. We provide dedicated customer service staff, supervision, and management to measurably improve our client's business performance. All while maintaining an efficient cost-structure. We accomplish this through the highest quality service delivery, investing in world-class technology as a competitive advantage.

Website http://www.cusc.com
Revenue $49.6 million
Funding $2 million
Employees 630 (292 on RocketReach)
Founded 2011
Address 3700 Fishinger Boulevard, Columbus, Ohio 43026, US
Phone (614) 984-2399
Fax (614) 603-2041
Technologies
Industry Outsourcing/Offshoring, Call Centers & Business Centers, Business Process Outsourcing, Business Services, Customer Care, Technical Support, Sales Programs, Speech & Desktop Analytics Managed Service, Hosted Work Force Optimization (WFO) Software Suite, Hosted Telephony Services, 3rd Party Quality Assurance Monitoring
Web Rank 8 Million
Keywords Contact Center, Customer Service, Customer Care, Call Center Services, Customer Support Services, Customer Experience, Contact Center Solutions, Outsourced Support, Customer Retention, Customer Engagement, Customer Relationship Management, Communication Solutions, Inbound Sales, Outbound Sales, Business Process Outsourcing, Sales Support, Customer Acquisition, Technical Support, Help Desk, Global Brands
Competitors HubSpot, Freshworks, LivePerson, Intercom, Drift, Olark, tawk.to, Zendesk Sell, HelpCrunch, Crisp, customer platform for small & medium companies +44 more (view full list)
SIC SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 5416 Companies, NAICS Code 541 Companies, NAICS Code 5611 Companies, NAICS Code 561 Companies, NAICS Code 54161 Companies, NAICS Code 56 Companies, NAICS Code 56111 Companies, NAICS Code 54 Companies, NAICS Code 541611 Companies, NAICS Code 561110 Companies

ContactUs Communications Questions

The ContactUs Communications annual revenue was $49.6 million in 2026.

Bob Bryan is the CEO of ContactUs Communications.

292 people are employed at ContactUs Communications.

ContactUs Communications is based in Columbus, Ohio.

The NAICS codes for ContactUs Communications are [5416, 541, 5611, 561, 54161, 56, 56111, 54, 541611, 561110].

The SIC codes for ContactUs Communications are [73, 738].

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