Chris Main Email & Phone Number
Manager, Solution Engineering @ NICE
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Chris Main Location
- Melbourne, VIC, AU
Chris Main Work
- Manager, Solution Engineering @ (January 2025 - Present)
- Senior Presales Engineer @ (February 2020 - January 2025)
- Business Consultant @ (July 2016 - February 2020)
- Application Consultant @ (December 2014 - June 2016)
- Business Consultant @ (December 2011 - February 2014)
- Business Consultant @ (August 2010 - December 2011)
- Workforce Management Consultant @ (June 2009 - August 2010)
- Workforce Manager @ (April 2007 - June 2009)
- Resource Planner @ (March 2004 - June 2006)
Chris Main Education
- University of the West of Scotland
PgDip (PgDip, Information Technology)
2002-2003 - Glasgow Caledonian University
BSc Hons (BSc Hons, Environmental Science)
1997-2001
Chris Main Skills
- Customer Experience
- Speech Recognition
- Consulting
- Business Transformation
- Genesys
- Consultancy
- Avaya
- Forecasting
- Telecommunications
- Business Analysis
- CTI
- Team Leadership
- Customer Experience Improvement
- Workforce Management
- Customer Surveys
- IVR
- Contact Centers
- Training
- Telephony
- Avaya Technologies
- Contact Centre
- Business Process Improvement
- General Insurance
- Workforce Optimisation
- Outsourcing
- Biometrics
- Pre Sales
- Call Centers
- Service Delivery
- Solution Architecture
- Impact 360
- Speech Analytics
- Net Promoter Score
- Nexidia
- Satmetrix
- Contact Center Technology
Chris Main Summary
- Chris Main, based in Melbourne, VIC, AU, is currently a Manager, Solution Engineering at NICE. Chris Main brings experience from previous roles at NICE Ltd, Verint and Capita. Chris Main holds a 2002 - 2003 PgDip in PgDip, Information Technology @ University of the West of Scotland. With a robust skill set that includes Customer Experience, Speech Recognition, Consulting, Business Transformation, Genesys and more. Chris Main has 3 emails on RocketReach.
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