Cheryl C Email & Phone Number
Principal Consultant @ BridgepointeCX
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Cheryl C Location
- Alpine, TX, US
Cheryl C Work
- Principal Consultant @ (April 2022 - Present)
- Senior Director, Operational Optimization @ (September 2019 - April 2022)
- Independent Business Owner - Consulting and Mentoring @ Eliminato (April 2018 - April 2022)
- Call Center Consultant @ (July 2018 - September 2019)
- Chief Operations Officer, Interim President @ (November 2014 - October 2017)
- Vice President Director Quality and Compliance @ (January 2013 - October 2014)
- Vice President Consulting Services @ (January 2004 - January 2013)
- Director, Applecare @ (January 2000 - January 2004)
- General Manager, North America Call Center and Fulfillment Operations @ (January 1998 - January 2000)
- Vice President Ww Operations @ (January 1991 - January 1997)
- Customer Service Manager @ (January 1988 - January 1990)
Cheryl C Education
- Texas State University
(Management)
1982-1985
Cheryl C Skills
- BPO
- Business Analysis
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Enterprise Software
- Fulfillment Operations
- Leadership
- Management
- Management Consulting
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Quality Assurance
- Six Sigma
- Start-ups
- Strategy
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Vendor Management
- Workforce Management
Cheryl C Summary
- Cheryl C, based in Alpine, TX, US, is currently a Principal Consultant at PPT Solutions, LLC. Cheryl C brings experience from previous roles at Everise, Eliminato, Copc Inc. and Trusource Labs. Cheryl C holds a 1982 - 1985 Texas State University. With a robust skill set that includes BPO, Business Analysis, Business Process, Business Process Improvement, Business Process Outsourcing (BPO) and more. Cheryl C has 4 emails and 3 mobile phone numbers on RocketReach.
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