Carolyn Monroe's Location
Royse City, TX, US
Carolyn Monroe's Work
- Consultant @ BridgepointeCX
- Business Analyst @ BridgepointeCX
- Manager Workforce Management @ Open for new opportunities
- Manager Workforce Management and Vendor Management @ Monitronics Security LP
- Workforce Business Analyst @ West Marine
- Manager, Workforce Management @ Travana
- Workforce Consultant @ Randstad
- Sr. Operations Analyst @ Royal Caribbean Group
- Call Center Manager - Workforce and Reporting @ Securus Technologies
- Call Center Process Leader - WFM Planning and Monitoring @ CUNA Mutual Group
Carolyn Monroe's Education
- Franklin University
Bachelor's degree (Business Administration and Management, General)
1994 - 2015 - Napa Senior High
HS Diploma (Business Math)
1980 - 1983 - The Ohio State University
(Undergraduate)
Carolyn Monroe's Skills
- Workforce Management
- MS Office Suite
- Access
- Six Sigma
- IEX
- Excel
- eWorkforce Management
- Verint
- Avaya CMS
- Nortel
Carolyn Monroe's Summary
Carolyn Monroe, based in Royse City, TX, US, is currently a Consultant at BridgepointeCX, bringing experience from previous roles at PPT Solutions, LLC, Open for new opportunities, Brinks Home Security and West Marine. Carolyn Monroe holds a 1994 - 2015 Bachelor's degree in Business Administration and Management, General @ Franklin University. With a robust skill set that includes Workforce Management, MS Office Suite, Access, Six Sigma, IEX and more, Carolyn Monroe contributes valuable insights to the industry. Carolyn Monroe has 4 emails on RocketReach.
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