Scott Casson Email & Phone Number
Executive Vice President, Bridgepointe Services @ Bridgepointe Technologies
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Scott Casson Location
- Ewa Beach, HI, US
Scott Casson Work
- 2026 -now Executive Vice President, Bridgepointe Services @
- 2024 -2026 Managing Director, BridgepointeCX @
- 2022 -2024 Senior Vice President, Delivery @
- 2020 -2023 Senior Vice President, Delivery @
- 2019 -2020 Vice President, Client Delivery @
- 2009 -2023 Principal @ CCIS Consulting, Inc.
- 2017 -2020 Strategic Partner @ Strategy & Resources, LLC
- 2009 -2019 Delivery Lead @
- 2008 -2009 Director of Technology Services @
- 2008 -2008 Senior Associate @
- 2007 -2008 Senior Manager, Consulting Services @ Convergys
- 2002 -2007 AVP, Contact Center and Process Improvement @
- 1999 -2002 Project Manager, eBusiness @
- 1995 -1999 Lead, Call Center and Internet Sales @
Scott Casson Education
- Xavier University
MBA (Information Systems)
2001-2004 - Northern Kentucky University
B.S. (Management)
1994-1999
Scott Casson Skills
- Business Process Improvement
- Vendor Management
- Call Center
- Strategic Planning
- Customer Experience
- Project Management
- Change Management
- Process Improvement
- Operations Management
- Telecommunications
- Call Centers
- CRM
- IVR
- Business Process
- Management
- Leadership
- Consulting
- Contact Center Operations
- Contact Centers
- Customer Relationship Management (CRM)
- Enterprise Software
- Customer Relationship Management Crm
- Solutions
- Customer Relationship Management
Scott Casson Summary
- Scott Casson, based in Ewa Beach, HI, US, is currently a Executive Vice President, Bridgepointe Services at Bridgepointe Technologies. Scott Casson brings experience from previous roles at BridgepointeCX and PPT Solutions, LLC. Scott Casson holds a 2001 - 2004 MBA in Information Systems @ Xavier University. With a robust skill set that includes Business Process Improvement, Vendor Management, Call Center, Strategic Planning, Customer Experience and more. Scott Casson has 2 emails and 2 mobile phone numbers on RocketReach.
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