SPOT BPO Information

Trusource Labs an Austin-based company dedicated to providing outstanding complex technical support services to innovative companies worldwide. With over 600 employees, our teams are experts in providing positive and beneficial customer experiences related to the Internet of Things and Apple® devices. We’re not your typical contact center. In addition to the traditional 24/7 help desk with the phone and chat support you expect, we also use innovative self-service approaches like instructional videos, social media and knowledge base articles so users can get common issues addressed without having to pick up the phone. We can also help you create a custom, out-of-the-box support experience while meeting your company’s privacy and security needs. As an employer, we recognize that in the tech industry an extraordinary customer service experience requires smart employees who have an internal drive to succeed and are challenged and inspired by their work — and recognized for the excellence of their efforts. For more information on the services Trusource Labs provides or to join our team, please contact us at social@trusourcelabs.com or give us a call at 512-487-7103.