Caplena is the feedback intelligence layer trusted by leading brands and market research agencies to turn open-ended surveys, reviews, and employee feedback into precise insights — without the rigidity of traditional CX platforms. Built with Swiss precision, Caplena's combines deep analytical power with intuitive simplicity. Insights teams conduct sophisticated analysis independently. Business teams explore and act on insights effortlessly. Everyone moves faster. 200+ organizations (including DHL, Lufthansa, and Euromonitor) trust Caplena for human-level accuracy, agentic workflows, and insight-led decisions. We believe feedback should be accessible, actionable, and drive change — not a bottleneck.
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The Caplena annual revenue was $429000 in 2026.
Maurice Gonzenbach is the Co-Founder and Co-CEO of Caplena.
17 people are employed at Caplena.
Caplena is based in Zürich, Zurich.
The NAICS codes for Caplena are [5419, 541910, 54, 541, 54191].
The SIC codes for Caplena are [87, 873].