Ben Hancock Email
Team Lead - Forward Deployed Engineering @ NICE (Past)
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Ben Hancock Location
- Sydney, NSW, AU
Ben Hancock Work
- 2026 -2026 Team Lead - Forward Deployed Engineering @
- 2025 -2026 Head of AI (Agentic and Applied), ANZ | NiCE @
- 2023 -2025 Manager, CX Automation and AI @
- 2021 -2023 Director @
- 2021 -2023 Conversational CX Strategist @
- 2019 -2021 Analytics and Machine Learning - Utilities, Energy, Telco and Media @
- 2017 -2019 AI and Computer Vision Solution Lead @
- 2015 -2017 Account Executive - Software and Solutions @
- 2013 -2015 Assistant Store Manager and Sales Consultant @
- 2012 -2013 Team Leader @ Sauber Promotions
- 2008 -2011 Market Researcher; Team Leader @
Ben Hancock Education
- Swinburne University of Technology
Bachelor’s Degree (Business (Marketing))
2016-2019 - Monash University
Bachelor of Arts/Bachelor of Education (Education)
2014-2016
Ben Hancock Summary
- Ben Hancock, based in Sydney, NSW, AU, was previously a Team Lead - Forward Deployed Engineering at NiCE. Ben Hancock brings experience from previous roles at NiCE, NICE, Cafe Racer Club and LivePerson. Ben Hancock holds a 2016 - 2019 Bachelor’s Degree in Business (Marketing) @ Swinburne University of Technology.
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