Alexandre Martins Email & Phone Number
Global CAIO - Chief AI, Analytics and Innovation Officer @ Atento
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Alexandre Martins Location
- São Paulo, Brazil
Alexandre Martins Work
- 2024 -now Global CAIO - Chief AI, Analytics and Innovation Officer @
- 2022 -2024 Regional CIO and Head of Digital Transformation, Products and Solutions @
- 2021 -2022 Head of Digital Transformation, Products and Solutions @
- 2019 -2021 Managing Director and VP - LATAM Operations @
- 2017 -2018 Managing Director and VP - LATAM and EMEA Operations @
- 2012 -2017 Managing Director and VP - LATAM Operations @
- 2010 -2012 Country Manager - Brazil @
- 2006 -2010 CIO and Infrastructure Director @ Grupo Contax
- 2004 -2006 CIO and Operations Director @
- 2003 -2003 Director @ Belmeq Engenharia
- 2000 -2003 CTO @ Grupo Contax
- 1999 -2000 Manager, Network Services @ Intelig Telecom
- 1997 -1999 Manager, International Services @
- 1995 -1996 Analyst, Support @ BL Informática
- 1992 -1995 Analyst, Systems @ PLY Engenharia Consultiva
Alexandre Martins Education
- Fundação Dom Cabral
Master of Business Administration (M.B.A.) (Master of Business Administration (M.B.A.))
2001-2003 - Federal University of Rio de Janeiro
Postgraduate Specialization (Economics Engineering)
1998-1998 - Rio de Janeiro State University
BS (Computer Science and Mathematics)
1990-1995 - Cefet/RJ - Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
Technician (Electronics)
1986-1989
Alexandre Martins Skills
- Outsourcing
- Telecommunications
- Start-ups
- Business Planning
- Management
- Team Leadership
- Call Center
- Business Strategy
- Operations Management
- Leadership
- Business Intelligence
- Strategic Planning
- Process Improvement
- Contact Centers
- Forecasting
- BPO
- Workforce Management
- Key Performance Indicators
- Negotiation
- New Business Development
- Change Management
- Vendor Management
- Customer Service
- Budgets
- IT Operations
- P&L
- Mathematics
- Offshoring
- Team Building
- Income Statement
- Financial Modeling
- Budgeting
- Customer Relations
- Analytics
- Problem Solving
- Modeling
- Machine Learning
- Customer Relationship Management (CRM)
- Business Process Outsourcing (BPO)
- Business Development
- Hiring
- Business Process Outsourcing Bpo
- PMI
- Sales
- Business Process Improvement
- Customer Relationship Management Crm
- Start Ups
- Latin America
- Product Management
- Operations
- Project Management
- Financial Analysis
- Call Centers
- Scheduling
- Strategy
- Planning
- Business Process Outsourcing
- Customer Relationship Management
Alexandre Martins Summary
- Alexandre Martins, based in São Paulo, Brazil, is currently a Global CAIO - Chief AI, Analytics and Innovation Officer at Atento. Alexandre Martins brings experience from previous roles at Atento and TTEC. Alexandre Martins holds a 2001 - 2003 Master of Business Administration (M.B.A.) in Master of Business Administration (M.B.A.) @ Fundação Dom Cabral. With a robust skill set that includes Outsourcing, Telecommunications, Start-ups, Business Planning, Management and more. Alexandre Martins has 3 emails and 1 mobile phone numbers on RocketReach.
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