Yeni Gartner Email & Phone Number
Sr. Director, Customer Success and Solutions Architecture @ InteLogix
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Yeni Gartner Location
- Orlando, FL, US
Yeni Gartner Work
- Sr. Director, Customer Success and Solutions Architecture @ (June 2023 - Present)
- Licensed Realtor @ (June 2020 - Present)
- Principal Consultant – CX and Operations Strategy Independent @ Self-employed (March 2020 - June 2023)
- Global Sr. Vice President of Client Services and Operational Excellence @ Global Response (September 2020 - March 2022)
- Global Division VP of Operations @ (December 2011 - March 2020)
- Senior VP of Operations @ Expert Marketing LLC (July 2009 - December 2011)
Yeni Gartner Education
- Saint Leo University
Master of Business Administration - MBA (Social Media Marketing)
2021 - Saint Leo University
Bachelor of Arts - BA (PSYCHOLOGY)
Yeni Gartner Skills
- AI and Technology Integratio
- AI and Technology Integration
- AI-Enabled CX Strategy
- Account Management
- Applied Behavior Analysis
- Artificial Intelligence (AI)
- BPO
- Brand Loyalty
- Business Operations
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Call Center Development
- Change Management
- Client Relationship Management
- Client Services Leadership
- Coaching
- Collaborative Leadership
- Consultative Relationship Management
- Consultative Selling
- Consultitive Relationship Management
- Contact Center Management
- Contact Center Strategy
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Cultural Diversity
- Cultural Transformation
- Customer Experience
- Customer Experience (CX) Optimization
- Customer Experience (CX) Strategy
- Customer Experience (CX) Strategy & Optimization
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Satisfaction (CSAT) Strategy
- Customer Service
- Customer Success & Retention Leadership
- Data Analytics
- Data Analytics & Executive Reporting
- Data-driven Decision Making
- Digital Engagement
- Digital Transformation
- Digital Transformation & Enablement
- Employee Engagement & Culture Building
- Employee Retention Strategies
- Employee Training
- Enterprise Solutions Architecture
- Executive Stakeholder Management
- Human Communication
- Inbound Marketing
- KPI Development & Execution
- Key Performance Indicators
- Leadership
- Leadership Development
- Learning & Development (L&D)
- Local Market Analysis
- Management
- Management Consulting
- Multi-Site Operations
- Onboarding
- Operational Efficiency
- Operational Excellence & Transformation
- Operational Expertise
- Organizational Restructuring
- People Management
- Performance Management
- Process Improvement
- Project Management
- Public Speaking
- Quality Assurance
- Quality Assurance (QA) Oversight
- ROI Optimization
- Remote/Hybrid Workforce Transformation
- Revenue & Profit Growth
- Revenue Growth Planning
- SaaS Enablement
- SaaS Strategy & Integration
- Sales
- Service Producrization
- Service Productization
- Service Productization & Innovation
- Software as a Service (SaaS)
- Solutions
- Solutions Marketing
- Statistics
- Storytelling
- Strategic Consulting
- Strategic Insights
- Strategic Operations Management
- Strategic Problem-Solving
- Talent Developer
- Technology Enabled Business Transformation
- Vendor & BPO Management
- Vendor & Partner Collaboration
- Vendor Management
- Voice of the Customer
- Voice of the Customer (VoC)
- Workforce Management (WFM)
Yeni Gartner Summary
- Yeni Gartner, based in Orlando, FL, US, is currently a Sr. Director, Customer Success and Solutions Architecture at InteLogix. Yeni Gartner brings experience from previous roles at Global Real Estate Services, Self-employed, Global Response and Startek. Yeni Gartner holds a Master of Business Administration - MBA in Social Media Marketing @ Saint Leo University. With a robust skill set that includes AI and Technology Integratio, AI and Technology Integration, AI-Enabled CX Strategy, Account Management, Applied Behavior Analysis and more. Yeni Gartner has 2 emails and 1 mobile phone numbers on RocketReach.
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