Barb Gould Email & Phone Number
Senior Director CX Operations @ InteLogix
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Barb Gould Location
- Memphis, TN, US
Barb Gould Work
- Senior Director CX Operations @ (June 2024 - Present)
- Director of Operations @ (February 2015 - December 2017)
- Director, Customer Care Operations @ (February 2021 - January 2024)
- Remote Support Center Manager @ (January 2018 - February 2021)
- Director of Operations @ (February 2015 - January 2017)
- Site Director @ (September 2011 - November 2014)
- Consultant @ Contract Consulting (April 2009 - September 2011)
- Senior Consultant @ VCG Consulting (July 2009 - January 2011)
- Training Director @ (January 2008 - October 2009)
- Project Manager @ United Healthcare - Ovations - Prescription Solutions (January 2006 - January 2008)
- Performance Consultant @ (June 2004 - March 2006)
- Project Manager @ United Healthcare - Ovations - Prescription Solutions (January 2006 - December 2008)
- Principal Consultant @ (January 1998 - January 2002)
- Training Supervisor @ Martiz Performance Improvement (January 1994 - January 1998)
Barb Gould Education
- Maryville University
(Psychology, Sociology)
Barb Gould Skills
- Leading transformational change
- Revenue & Profit Growth
- Sales
- Sales Presentations
- Project Planning
- Communication
- Data Analysis
- Business Strategy
- Documentation
- Strategic Planning
- Financial Management
- Client Relations
- Coaching & Mentoring
- P&L Management
- Healthcare
- Software as a Service (SaaS)
- Customer Service Management
- Cross-functional Team Leadership
- Strategic Leadership
- Contact Center Technology
- Customer Support
- People Management
- Interactive Voice Response (IVR)
- Industry standards
- Leadership Management
- Contact Center Management
- Training & Development
- Performance Management
- Process Improvement
- Call Centers
- Vendor Management
- Leadership
- Outsourcing
- Team Building
- Recruiting
- CRM
- Customer Satisfaction
- Employee Training
- Instructional Design
- Strategy
- Customer Experience
- Operations Management
- Workforce Management
- Employee Engagement
- Organizational Effectiveness
- Human Resources
- Project Management
- Team Leadership
- Business Process Improvement
- Contact Centers
Barb Gould Summary
- Barb Gould, based in Memphis, TN, US, is currently a Senior Director CX Operations at InteLogix. Barb Gould brings experience from previous roles at Experian Consumer Services, Tebra and All Covered. Barb Gould holds a Maryville University. With a robust skill set that includes Leading transformational change, Revenue & Profit Growth, Sales, Sales Presentations, Project Planning and more. Barb Gould has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Barb Gould?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co