Elena Webb Email & Phone Number
Sr. Director of Customer Success @ InteLogix
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Elena Webb Location
- Louisville, KY, US
Elena Webb Work
- 2023 -now Sr. Director of Customer Success @
- 2015 -2023 Director Program Management @
- 2010 -2015 Operations Manager to Account Manager @
- 2006 -2009 HR Program Manager II @
- 2004 -2006 BCS - Learning Specialist @
- 2003 -2004 Training Manager @
Elena Webb Education
- Albion College
B.A. (Phi Beta Kappa, Pi Sigma Alpha)
1995-1999
Elena Webb Skills
- Customer Success
- Change Management
- Business Consulting
- Key Performance Indicators
- Operational Efficiency
- Operational Excellence
- Customer Experience Management
- Strategy to Execution
- Team Management
- Problem Solving
- Negotiation
- New Business Opportunities
- Business Requirements
- Communication
- Business Insights
- Project Management
- Training & Development
- Business Relationship Management
- Customer Retention
- Business Strategy
- Relationship Building
- Client Services
- Customer Service
- Customer Satisfaction
- Leadership
- Strategic Partnerships
- Client Relations
- Software as a Service (SaaS)
- Strategic Vision
- Account Management
- Customer Experience
- Voice of the Customer
- Digital Marketing Experience
- CRM
- Business Process Improvement
- Analysis
- Project Planning
- Performance Management
- Program Management
- Vendor Management
- Call Centers
- Strategy
- Coaching
- Sales
- Team Building
- Telecommunications
- Contact Centers
- Management
- Team Leadership
- Training
- Site Management
- Strategic Planning
- Chat
- Digital Marketing
- SEO
- Telecom
- Omni
- Engagements
- Vendors
- Strategic Consulting
- Design
- Contractual
- Reviews
- Analytics
- CRM Integration
- Operations
- Quality Assurance
- Customer Relationship Management
- Csat
- POS
- Consulting
- Launches
- Reporting
- Multi Channel Marketing
- Offshore Operations
- Keys
- Testing
- Talent Management
- Benchmark
- Performance Analysis
- Appointment Scheduling
- Customer Engagement
- Customer Loyalty
- Attrition
- Continuing Education
- Financial Services
- Professional Services
- Retail
Elena Webb Summary
- Elena Webb, based in Louisville, KY, US, is currently a Sr. Director of Customer Success at InteLogix. Elena Webb brings experience from previous roles at STARTEK, ACCENT Marketing, Sprint Nextel and IBM. Elena Webb holds a 1995 - 1999 B.A. in Phi Beta Kappa, Pi Sigma Alpha @ Albion College. With a robust skill set that includes Customer Success, Change Management, Business Consulting, Key Performance Indicators, Operational Efficiency and more. Elena Webb has 2 emails and 3 mobile phone numbers on RocketReach.
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