Wesley S. Email & Phone Number
Vice President, Customer Care @ Talkdesk
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Wesley S. Location
- Indianapolis, IN, US
Wesley S. Work
- Vice President, Customer Care @ (February 2026 - Present)
- Senior Director- Customer Care @ (November 2023 - April 2026)
- Director Product Support @ (December 2017 - October 2023)
- Lead Service Delivery Manager @ (October 2015 - December 2017)
- Senior Service Delivery Manager @ (June 2013 - October 2015)
Wesley S. Education
- Purdue University
Bachelor of Arts (BA)
Wesley S. Skills
- AI for Operations
- Account Management
- Change Management
- Cloud
- Coaching
- Coaching & Mentoring
- Conflict Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Transformation
- Customer Satisfaction
- Customer Service
- Customer Success
- Data-driven Decision Making
- Diversity & Inclusion
- Employee Engagement
- Global Teams
- IT Service Delivery
- Key Performance Indicators
- Leadership Development
- Management
- Multi-Cultural Team Leadership
- Net Promoter Score
- Operational Excellence
- Organizational Change Management
- Performance Management
- Problem Solving
- Process Improvement
- Program Management
- Project Management
- Software as a Service (SaaS)
- Strategic Leadership
- Strategic Thinking
- Strategy
- Team Leadership
- Team Management
- Technical Operations
- Technical Support
- Transformation
- Voice of the Customer
Wesley S. Summary
- Wesley S., based in Indianapolis, IN, US, is currently a Vice President, Customer Care at Talkdesk. Wesley S. brings experience from previous roles at Talkdesk and Genesys. Wesley S. holds a Bachelor of Arts (BA) @ Purdue University. With a robust skill set that includes AI for Operations, Account Management, Change Management, Cloud, Coaching and more. Wesley S. has 3 emails and 1 mobile phone numbers on RocketReach.
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