Webhelp Technology Stack

AddToAny is the universal sharing platform for websites and apps.

Adobe Digital Marketing Suite is an integrated all-in-one marketing suite that allows companies of all sizes to personalize, optimize, and measure digital campaigns and customer experiences for optimal performance.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

BusinessWire offers press release distribution and regulatory disclosure services.

Create pixel-perfect designs with their drag-and-drop tools and use powerful automation workflows to send relevant and personalized emails.

Carto is a location intelligence and data visualization engine that enables the transformation of location data into insghts.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

Drupal 7 is a free and open-source web content management framework written in PHP and distributed under the GNU General Public License.

Google Cloud Build is a CI/CD service that executes builds on Google Cloud Platform infrastructure.

Google Cloud Composer is a fully managed cloud scheduling and orchestration service optimized for managing data processing pipelines on Google Cloud Platform.

Google Cloud Console helps developers deploy, scale, and diagnose production issues in a simple web-based interface.

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Apache Hive data warehouse software facilitates querying and managing large datasets residing in distributed storage.

Azure Databricks provides the latest versions of Apache Spark and allows to seamlessly integrate with open source libraries.

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation

Azure Data Lake Analytics is an on-demand analytics job service that simplifies big data.

Brandwatch is the worlds leading enterprise social intelligence company, allowing users to analyze and utilize conversations from across the social web.

Cloudera is an enterprise software company that provides Apache Hadoop-based software and training to data-driven enterprises.

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

Amdocs is a digital network transformation and communication platform designed for network service providers

Aspect Unified IP is a unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels and more.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Audacity is a Free, open source, cross-platform audio software, multi-track audio editor and recorder for Windows, macOS, GNU/Linux

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Adobe Photoshop is a webtop application for editing images and photos online.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.

Google Sites is a free and easy way to create and share web pages.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

NVIDIA designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.

Oracle Designer is a Computer-Aided Software Engineering (CASE) technology for modeling, designing and generating applications that are based on Oracle products

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Adobe Premiere Pro is a professional video-editing software for film, TV and the web.

Amazon WorkSpaces is a managed desktop computing service in the cloud.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Avaya Aura is an enterprise collaboration software.

Cloud-based services centralize the design and deployment of virtual apps and desktops, mobility management and secure file sharing.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

Adyen is a payment processing platform built for businesses within any sector, with tools for accepting payments in multiple formats and optimizing growth.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Deem is a cloud and mobile commerce solution for businesses, enabling them to save, sell and syndicate resulting in lower costs, increased revenue and enhanced customer loyalty.

Egencia is a corporate travel management system.

Equifax collects, organizes, and manages various financial, demographic, employment, and marketing information.

Galileo is a payment processing solutions platform, providing their customers with AI fraud detection.

Lydia is a multi-platform app that enables effortless payments.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Airbnb is an online marketplace for people to list, discover, and book accommodations through the internet.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Booking.com is one of the world's leading digital travel companies that provides accommodation, car rental, and flight ticketing services

Calabrio is customer experience intelligence company that empowers organizations to enrich human interactions.

CallCenterStudio is an advanced cloud-based call center SaaS.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Amazon Drive, formerly known as Amazon Cloud Drive, is a cloud storage application managed by Amazon. The service offers secure cloud storage, file backup, file sharing, and photo printing services.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

Apple Mail is an email client included by Apple Inc. with its operating systems macOS, iOS and watchOS.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

Citrix XenApp is a customers to shape how the future works. They're advancing digital workspace technology to unify and enrich user experience, secure enterprise apps and data, and simplify ITs ability to configure, monitor, and manage todays increasingly complex hybrid and multi-cloud environments.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Dell Cloud combines the power of VMware software and Dell Technologies infrastructure to provide a consistent operating model and simplified management across public cloud, private cloud and edge locations, eliminating silos through a single operational hub.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Chrome is a cross-platform web browser developed by Google.

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.

Django is a Python web framework.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

Articulate 360 is a subscription based e-learning platform that has everything course creators need for e-learning development.

Google for Education is a service from Google that provides independently customizable versions of several Google products using a domain name provided by the customer.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

PTV Group is a logistics software company that improves mobility and transport – by using world-class software, data and scientific know-how gained from four decades of experience in planning and optimising the movement of people and goods.

Quick Bid is a powerful estimating program that can help almost any construction professional bid jobs faster and more accurately. Bids can be adjusted easily and quickly, allowing you to recalculate last minute addendum changes.

SAP Ariba Sourcing helps companies manage supplier information by ensuring supplier information through collaboration with vendors (suppliers) for more detail.

SAP Supply Chain Management covers the areas of production planning, business forecasting and demand planning, it also helps in managing product and information flow across organisation.

Avaya Routers is a family of routing devices designed for networking professionals.

Cisco 2600 Series is a family of modular multiservice access routers, providing flexible LAN and WAN configurations, multiple security options, voice/data integration, and a range of high performance processors.

Cisco 7200 Series Router delivers exceptional performance, modularity, and scalability in a compact form factor with a wide range of deployment options. With processing speeds up to 400,000 packets per second, port adapters ranging from NxDS0 to OC-12, and an unparalleled number of high-touch IP services, Cisco 7200 is the ideal WAN edge device for enterprises and service providers.

Meraki provides Cisco-based, cloud-controlled Wi-Fi and routing and security products for distributed wired and wireless networks.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products.

Azure Active Directory Domain Services (Azure ADDS) provides scalable, high performance, manged domain services such as LDAP, Keberos, Windows Integrated authentication and group policy.

Blue Coat is a proxy-based cybersecurity and network management solution designed for network administrators and security professionals. It enables users to leverage the deployment of endpoint security controls, authenticate users for secure web access, terminate malicious traffic, and accelerate SSL-encrypted traffic.

AnyConnect simplifies secure endpoint access and provides the security necessary to help keep your organization safe and protected.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Cookiebot is a GDPR and ePrivacy compliant cookie and online tracking solution.

Duo Security provides a Trusted Access platform offering multiple two-factor authentication methods, mobile apps, and an Access Gateway for Single Sign-On (SSO).

Google Cloud Identity & Access Management (IAM) lets administrators authorize who can take action on specific resources, giving you full control and visibility to manage cloud resources centrally.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Google Cloud Monitoring collects metrics, logs and traces across Google Cloud Platform.

Google Cloud SQL is a fully-managed database service that makes it easy to set-up, maintain, manage and administer relational databases on Google Cloud Platform.

IBM WebSphere is a suite of software products which helps businesses to build applications or integrate applications, databases and systems built in-house with any third party applications procured for various business functions with each other easily and quickly.

iCloud from Apple is a secure cloud storage solution for storing multiple types of content online, and across all customers devices. The data storage platform provides a single place to store all clients documents, music, photos and other files. By using iCloud, customers can get access to the same content from different devices, removing the need for multiple.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Knack is the easiest way to build online database apps to power user business or organization.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

Contact Form 7 is a tool to manage multiple contact forms.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Sales tool for LinkedIn users.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Odoo CRM is an open source & social CRM that track leads, close opportunities and get accurate forecasts.

Pardot is a automate sales & marketing activities - nurture leads, assign leads, qualify leads, track prospect activity, & set up alerts & reports.

Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.

Magento provides e-commerce software and platform solutions worldwide.

Mirakl gives retailers and brands the ability to quickly launch a new source of revenue with their own online marketplace.

PrestaShop is a free, open source e-commerce solution.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Sage 100 is an easy, affordable and customizable business management solution

Sage 100cloud is a subscription-based plan with bundled modules and pricing for small and medium manufacturers, distributors and retailers that need to automate processes, connect employees and gain business insights.