For over thirty years, Fortune 500 companies in financial services, retail and hospitality, software, and wireless communications industries have relied on Vail Systems’ highly-scalable, fault-tolerant telephony software services to deliver innovative customer care solutions to their customers. These services include but are not limited to: Advanced Network Routing and Call Control, Caller Authentication and Risk Scoring, Conversational IVR/IVA Solutions, and Customer Experience Analytics. To take advantage of these services, Vail customers have the option to work with Vail Professional Services or to build on our voice and messaging API, FreeClimb. Vail’s unique combination of enterprise-grade security, platform reliability, and wide range of services is unprecedented.
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Vail Systems Questions
The Vail Systems annual revenue was $19.2 million in 2026.
James Whiteley is the CEO and Chairman of Vail Systems.
175 people are employed at Vail Systems.
Vail Systems is based in Chicago, Illinois.
Top Vail Systems Employees
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James Whiteley
CEO and Chairman at Vail Systems
Lake Forest, IL, US15+ -
Jim Whiteley
CEO at Vail Systems
Chicago, IL, US25+ -
Michael Bruening
Vice President, Operations at Vail Systems
Chicago, IL, US12 -
Todd Whiteley
Vice President, Product Development at Vail Systems
Deerfield, IL, US24 -
David Fruin
VP at Vail Systems
La Grange Park, IL, US12 -
Joe Smetana
Senior Technical Director at Vail Systems
Chicago, IL, US24 -
Tim Foss
Director Information Security at Vail Systems
Montgomery, IL, US35+ -
Andrew Prowant
Senior Director of Operations at Vail Systems
Schaumburg, IL, US45+ -
Yu Zhou
Distinguished Data Scientist at Vail Systems
Naperville, IL, US21
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