Uptivity Discover Suite | Workforce Optimization Solution Technology Stack

AB Tasty is a SaaS solution for conversion rate optimisation: it helps marketers turn more visitors into customers

Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upsell & more.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Microsoft SQL Server Reporting Services is a server-based report generating software system from Microsoft.

Vidyard is The Video Platform for Marketing and Sales. It provides video hosting, enablement and analytics that help to connect with more buyers, close more deals, and optimize them to content for real results.

Actimize's AML solution enables integrated AML lifecycle management while delivering insight across the customer lifecycle to ensure smart and cost-effective AML operations for a positive, holistic customer experience.

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting

AppDirect is a cloud service marketplace and management platform.

Epsilon offers a full-spectrum of technology and services for cross-channel marketing.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Feathr is a marketing platform designed just for event organizers.

GlobeNewswire is an American press release distribution company, headquartered in Los Angeles, California.

DoubleClick is a digital advertising solution from Google.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

Libsyn is an online podcast hosting platform that enables its users to share podcasts.

An enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, and social.

Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.

Netlify provides a full-featured CDN hosting solution.

Alchemer is an integrated feedback management platform.

Brand Embassy is social customer service software.

Brand Embassy Ltd. is a customer service technology company which develops a cloud-based customer care service platform and provides integrated social media, messaging, live chat, and AI-powered chatbot services. The company provides digital customer service, social customer service, multi-channel chatbot builder, video chat & co?-?browsing, custom reporting & analytics, and pricing. Its platform unifies customer requests and relevant conversations from Facebook, Twitter, Instagram, Google+, LinkedIn, VK (Vkontakte), live chat, web forms, blogs, and discussion forums, and routes them to the customer service agent based on specified priorities.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Facebook Live lets people, public figures and Pages share live video with their followers and friends on Facebook.

inContact provides on-demand software that enables call centers to engage and support their customers.

LivePerson makes life easier by transforming how people communicate with brands.

Marketo Forms empowers Marketers to create flexible web forms without programming knowledge. Forms can reside on Marketo landing pages and also be embedded on any page of your website.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

EMC Atmos is a cloud storage services platform developed by EMC Corporation. Atmos can be deployed as either a hardware appliance or as software in a virtual environment. The Atmos technology uses an object storage architecture designed to manage petabytes of information and billions of objects across multiple geographic locations as a single system.

EMC Avamar: Fast, efficient data backup and recovery through a complete software and hardware solution. Equipped with integrated variable-length deduplication technology, Avamar facilitates fast, daily full backups for virtual environments, remote offices, enterprise applications, network-attached storage (NAS) servers, and desktops/laptops.

EMC Elastic Cloud Storage (ECS), formerly Project Nile, is an object storage software product marketed by EMC Corporation. ECS was designed to adhere to several tenets of object storage, including scalability, data resiliency and to take advantage of existing or new commodity server hardware in order to manage costs. It is marketed as software-defined storage.

EMC SourceOne Archiving Family: Advanced archiving software that improves user productivity, providing seamless access to archived email, files, and Microsoft SharePoint content. Proactive information management helps with litigation readiness and a centralized archive accelerates high-volume discovery searches and enables secure legal holds.

Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services.

IIS (Internet Information Services) is an extensible web server created by Microsoft for use with Windows NT family

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

GoToAssist Express offers web-based technical support solutions.

Mitel Networks Corporation provides business communications and collaboration software and services.

NewVoiceMedia is the provider of cloud contact center and inside sales software for salesforce sales cloud, service cloud.

NICE inContact is the cloud call center software enables better customer service with automatic call distribution, interactive voice response, skills-based routing, speech recognition, inbound/outbound and call blending, workforce management , workforce optimization and the only no-pause dialer on the market.

ON24 webcasting and virtual communications solutions provide corporations with the power to engage global audiences with interactive, live content for marketing, training and corporate communications. Their industry-leading platform helps organizations to communicate with employees and clients.

CimpleBox is a retail business management solution for individual retail owners and franchisees, helping to manage employees, inventory, customers & more.

Jobvite Inc. is a software and recruiting corporation, based in San Mateo, California. The firm, which operates globally, is involved with the provision of a Software as a Service social recruiting platform, enabling companies to advertise jobs and manage the recruitment process. Its web-based service enables its clientele to create job invitations, known as "jobvites".

LinkedIn Learning provides online courses for creative, technology, business skills to achieve personal and professional goals.

SumTotal Systems provides SaaS human resource management software tools.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Mimecast Gateway is a SaaS-based email security solution that uses sophisticated, multi-layered detection engines and intelligence to protect email data and employees from malware, spam, advanced threats and zero-day attacks.

NICE Systems is an Israel-based company specializing in telephone voice recording, data security, and surveillance.

Wireshark is a network protocol analyzer for Unix and Windows.

The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for enterprise content management and intelligent case management offerings. The Documentum platform adheres to the content management interoperability services standard and supports a broad range of operating systems.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

RingCentral Inc. is a cloud communications and collaboration solutions provider that unifies voice, video, meetings and team messaging.

WhosOn Live Chat & Engagement Software is both a sales and customer service solution.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft SQL Server 2005 is a relational database system which was released in 2005.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.