Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the customer journey together across all digital channels, applications and platforms with management simplicity and desktop elegance. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the connected customer experience.
View Top Employees from Upstream Works Software| Website | http://www.upstreamworks.com |
| Revenue | $19 million |
| Employees | 114 (114 on RocketReach) |
| Founded | 1995 |
| Address | 7777 Weston Rd, Ste 1000, Woodbridge, Ontario L4L 0G9, CA |
| Phone | (905) 660-0969 |
| Fax | (905) 669-8769 |
| Technologies |
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| Industry | Software, Software Development, Software Development & Design, Customer Service, Omnichannel Contact Center Solutions, Cisco Finesse, Smart Agent Desktop, CTI, Cisco Collaboration Platform including UCCE, PCCE, UCCX, HCS, Seamless Integration, Interaction History, Customer Experience Excellence, Reporting and Analytics |
| Web Rank | 6 Million |
| Keywords | Upstreamworks, Upstream Works, Upstream Works Software Ltd., Upstream Customer Service |
| Competitors | 3CLogic, Ameyo, Bright Pattern, Collab, Vocalcom |
| SIC | SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 541512 Companies, NAICS Code 54151 Companies, NAICS Code 541 Companies, NAICS Code 5415 Companies, NAICS Code 54 Companies, NAICS Code 541513 Companies |
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Upstream Works Software Questions
The Upstream Works Software annual revenue was $19 million in 2024.
Rob McDougall is the President of Upstream Works Software.
114 people are employed at Upstream Works Software.
Upstream Works Software is based in Woodbridge, Ontario.
The NAICS codes for Upstream Works Software are [541512, 54151, 541, 5415, 54, 541513].
The SIC codes for Upstream Works Software are [737, 73].
Top Upstream Works Software Employees
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ViewDmitry Kharlap
Vice President of Engineering at Upstream Works Software
Mississauga, Ontario, Canada33 -
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