Ultimate is the world’s leading customer support automation platform — helping businesses scale their customer service with conversational and generative AI. A consistent leader on review platform G2, our cutting-edge technology and customer-centric support enables conversational automated experiences across all text-based communication channels. Thanks to artificial intelligence built and researched in-house and an expert 150-employee-strong team, Ultimate counts players from DeepL to Deezer, and Zendesk to Zalando among its global customer base. Companies such as these can expect to reach automation rates of 60% across chat, email, messaging and more — in 109 languages, 24/7. Adding to our track record of measurable ROI and cost savings for businesses, our just-launched product addition, UltimateGPT, uses the same generative AI tech behind ChatGPT to deliver accurate support automation in mere minutes. Visit us at: ultimate.ai
View Top Employees from UltimateWebsite | https://www.ultimate.ai/ |
Employees | 345 (175 on RocketReach) |
Founded | 2017 |
Phone | +358 44 2177002 |
Technologies |
JavaScript,
HTML,
PHP
+103 more
(view full list)
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Industry | Artificial Intelligence, IT Services and IT Consulting, Business/Productivity Software, Data and Analytics, Application Software, Deep Learning, Science and Engineering, Customer Service, Natural Language Processing, Software, Automation, CRM, AI, Information Technology, Customer Experience, Sales and Marketing, Intelligent Virtual Assistant, Enterprise Software, Intelligent CRM, SaaS, Contact Center, Sales Automation |
Keywords | Conversational Ai, Ai Customer Service |
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Jaakko Pasanen is the Co-Founder of Ultimate.
175 people are employed at Ultimate.