Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Genesys PureEngage is built to deliver world-class digital and voice experiences across marketing, sales and customer service for all size enterprises.
Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
CA CMDB is a configuration management database that helps IT organizations manage and maintain control over change within the IT infrastructure, enabling organizations to protect critical IT services that support business processes.
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.
Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.
Toronto Star Business Intelligence And Analytics Technology
Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights
Azure Machine Learning service empowers developers and data scientists with a wide range of productive experiences for building, training, and deploying machine learning models.
AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.
ComScore is a web analytics and digital marketing software that assesses your website and online platforms performances based on visitor trends and search engine results. ComScore lets user identify users digital audiences in depth and enables user to drill down on vital traffic data and in turn segment users audiences for retargetting content campaigns
Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.
AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.
The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
Adobe InDesign is a layout and page design software for print and digital media to create beautiful graphic designs with typography from the world՚s top foundries and imagery from Adobe Stock.
Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.
Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.
AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.
Amazon Kinesis Data Analytics is a fully-managed application that can continuously read and process streaming data in real time for machine learning, analytics, and other applications.
BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Campaign Monitor creates pixel-perfect designs with the drag-and-drop tools and uses powerful automation workflows to send relevant and personalized emails.
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
MailChimp list management features help users organize and target their list for sending. They automatically remove bounce backs and unsubscribes from their list.
Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.
Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing, screen sharing & more.
Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
Mimecast Gateway is a SaaS-based email security solution that uses sophisticated, multi-layered detection engines and intelligence to protect email data and employees from malware, spam, advanced threats and zero-day attacks.
Cisco Prime Infrastructure is an acquired by brookfield infrastructure partners L.P. prime infrastructure group is a mezzanine investment firm. It focuses on acquiring, managing, and operating infrastructure assets in various distinct asset classes, including energy transmission and distribution, and transport infrastructure within OECD countries.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Microsoft Procurement delivers business value through proactive, innovative, compliant, and cost effective global solutions that include engagement of suppliers that are compliant, capable, and competitive.
NetSuite ERP Built-in business intelligence provides real-time insights into key business performance indicators for a unified view of the organization.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
The Kronos Workforce Central suite of workforce management solutions can be configured to help control labour costs, increase productivity, minimise compliance risk, and more fully engage your employees for stronger business results. It also helps with Recruitment.