Thomas Tritten Email & Phone Number
Senior Solutions Engineer @ CommunityWFM
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Thomas Tritten Location
- Charlotte, NC, US
Thomas Tritten Work
- Senior Solutions Engineer @ (November 2022 - Present)
- Workforce Optimization Solutions Architect @ (April 2014 - October 2022)
- Workforce Management Solution Architect @ (January 2008 - April 2014)
- Principle Solutions Engineer and WFM Tech Specialist @ (July 2002 - December 2007)
- Workforce Manager Technology Specialist @ (January 2001 - June 2002)
- Principle Solutions Engineer @ (January 1999 - December 2000)
- Professional Services Engineer @ (October 1998 - January 1999)
- Field Operations Engineer @ (February 1997 - September 1997)
- Applications Engineer @ (March 1996 - February 1997)
- Workforce Management Administrator @ (January 1995 - January 1996)
- Customer Service Agent @ (January 1992 - January 1995)
- Data Processing Agent @ (September 1985 - January 1992)
Thomas Tritten Education
- University of North Carolina at Charlotte
BA (Political Science)
1987-1992
Thomas Tritten Skills
- ACD
- Android
- CRM
- CTI
- Call Center
- Call Center Development
- Call Centers
- Call Logging
- Call Routing
- Channel Partners
- Cisco Call Manager
- Cisco Technologies
- Cloud Computing
- Contact Centers
- Customer Experience
- Enterprise Software
- Genesys
- Go-to-market Strategy
- Hosted Services
- IP
- IVR
- Inbound Marketing
- Integration
- Managed Services
- Mobile Devices
- Network Security
- Outsourcing
- Pre-sales
- Product Management
- Professional Services
- RFP
- Routing
- SIP
- SIP Trunking
- Sales Engineering
- Salesforce.com
- Service Delivery
- Solution Architecture
- Solution Selling
- Solutions Marketing
- System Deployment
- Team Building
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- Video Conferencing
- VoIP
- Wireless
- Workforce Management
- Pre Sales
- Go to Market Strategy
- Training
- Customer Service
- Business Analysis
Thomas Tritten Summary
- Thomas Tritten, based in Charlotte, NC, US, is currently a Senior Solutions Engineer at CommunityWFM. Thomas Tritten brings experience from previous roles at Genesys. Thomas Tritten holds a 1987 - 1992 BA in Political Science @ University of North Carolina at Charlotte. With a robust skill set that includes ACD, Android, CRM, CTI, Call Center and more. Thomas Tritten has 3 emails and 2 mobile phone numbers on RocketReach.
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