Thomas Tritten Email & Phone Number
Senior Solutions Engineer @ CommunityWFM
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Thomas Tritten Location
- Charlotte, NC, US
Thomas Tritten Work
- 2022 -now Senior Solutions Engineer @
- 2014 -2022 Workforce Optimization Solutions Architect @
- 2008 -2014 Workforce Management Solution Architect @
- 2002 -2007 Principle Solutions Engineer and WFM Tech Specialist @
- 2001 -2002 Workforce Manager Technology Specialist @
- 1999 -2000 Principle Solutions Engineer @
- 1998 -1999 Professional Services Engineer @
- 1997 -1997 Field Operations Engineer @
- 1996 -1997 Applications Engineer @
- 1995 -1996 Workforce Management Administrator @
- 1992 -1995 Customer Service Agent @
- 1985 -1992 Data Processing Agent @
Thomas Tritten Education
- University of North Carolina at Charlotte
BA (Political Science)
1987-1992
Thomas Tritten Skills
- Network Security
- Team Building
- Android
- CTI
- Contact Centers
- Workforce Management
- Call Center
- ACD
- Telephony
- SIP
- Unified Communications
- Genesys
- VoIP
- Telecommunications
- Sales Engineering
- Enterprise Software
- Solution Selling
- Customer Experience
- Professional Services
- IVR
- Go-to-market Strategy
- Pre-sales
- IP
- Service Delivery
- Cloud Computing
- System Deployment
- Integration
- Call Centers
- Video Conferencing
- CRM
- Cisco Call Manager
- Product Management
- Channel Partners
- Managed Services
- Solutions Marketing
- Cisco Technologies
- Inbound Marketing
- Solution Architecture
- Call Center Development
- Routing
- Outsourcing
- Hosted Services
- RFP
- Call Logging
- Vendor Management
- SIP Trunking
- Salesforce.com
- Wireless
- Mobile Devices
- Call Routing
- Pre Sales
- Go to Market Strategy
- Training
- Customer Service
- Business Analysis
Thomas Tritten Summary
- Thomas Tritten, based in Charlotte, NC, US, is currently a Senior Solutions Engineer at CommunityWFM. Thomas Tritten brings experience from previous roles at Genesys. Thomas Tritten holds a 1987 - 1992 BA in Political Science @ University of North Carolina at Charlotte. With a robust skill set that includes Network Security, Team Building, Android, CTI, Contact Centers and more. Thomas Tritten has 3 emails and 2 mobile phone numbers on RocketReach.
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