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Todd Cotharin Location
Rowlett, TX, US
Todd Cotharin Work
Principal - Operations @ (January 2006 - Present)
Principal @ The Workforce Management Group (September 1996 - January 2007)
Client Services Director @ (January 1993 - January 1996)
Director Professional Services @ (January 1993 - January 1996)
Control Center Manager @ (January 1989 - January 1993)
Todd Cotharin Skills
Call Centers
Workforce Management
Change Management
Call Center
ACD
Enterprise Software
Product Management
Strategic Planning
Contact Centers
SaaS
Vendor Management
Customer Experience
Outsourcing
Business Process Improvement
CRM
Professional Services
Telecommunications
CommunityWFM Enterprise
Business Process
Software
Todd Cotharin Summary
Todd Cotharin, based in Rowlett, TX, US, is currently a Principal - Operations at CommunityWFM. Todd Cotharin brings experience from previous roles at The Workforce Management Group, Cybernetics Systems International and Citibank. With a robust skill set that includes Call Centers, Workforce Management, Change Management, Call Center, ACD and more. Todd Cotharin has 2 emails and 4 mobile phone numbers on RocketReach.
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