CommunityWFM (formerly WFMSG) was founded in 2005 by a team of industry-leading workforce management consultants. Today, CommunityWFM provides a unique and simplified approach to forecasting and scheduling contact center agents. CommunityWFM has earned the right as a trusted partner to some of the most well-known and respected brands in the United States because our sole focus is on workforce management combined with a unique set of product features, our obsession with customer service, and an unmatched deployment and on-boarding methodology. Our solution is now available in two product versions, Essentials™ and Enterprise™.
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CommunityWFM Questions
The CommunityWFM annual revenue was $5.1 million in 2026.
Crystal J. is the Vice President of Strategic Alliances of CommunityWFM.
24 people are employed at CommunityWFM.
CommunityWFM is based in Richardson, Texas.
The NAICS codes for CommunityWFM are [518, 5182, 51].
The SIC codes for CommunityWFM are [73, 737].
Top CommunityWFM Employees
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21
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Gerry Gerbis
Director of Channel Development and Sales at CommunityWFM
Bradenton, FL, US14 -
12
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Peter Schmidt
Principal and CTO at CommunityWFM
Allen, TX, US15+ -
Thamer Hummadi
Director of Quality Assurance at CommunityWFM
McKinney, TX, US43 -
Thomas Tritten
Senior Solutions Engineer at CommunityWFM
Charlotte, NC, US23 -
Todd Cotharin
Principal - Operations at CommunityWFM
Rowlett, TX, US25+ -
Benjamin Ketchersid
Director of Technical Support at CommunityWFM
Carrollton, TX, US21
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