Televerde Information

Televerde is a global B2B revenue services partner that helps companies create, protect, and expand revenue through integrated sales, marketing, channel, and customer service programs. As an embedded extension of its clients’ teams, Televerde turns growth opportunities across the customer lifecycle into pipeline, revenue, stronger partner performance, retention, renewals, and expansion. Televerde supports B2B organizations that need to scale revenue-generating and customer-facing work without building every capability in-house. Programs are customized to each client’s goals, audience, processes, technology, brand standards, and performance measures. Core solutions include: • Pipeline and Revenue Growth: Demand and lead generation, outsourced sales development, lead qualification and nurturing, qualified meetings, and sales acceleration. • Channel Growth and Support: Partner onboarding, lead routing, deal registration, help desk and portal support, enablement, campaign execution, partner outreach, reporting, and renewals. • Customer Support and Retention: Voice and email support, case resolution, escalation management, order and appointment support, overflow and after-hours coverage, onboarding, proactive outreach, retention, and expansion. Televerde combines client-dedicated teams with CRM, marketing automation, data, analytics, and outreach technology. Programs are delivered across the United States, Argentina, and Scotland, with multilingual support. Since 1995, Televerde has generated more than $14 billion in revenue and $65 billion in pipeline for B2B clients. In a commissioned Total Economic Impact™ study by Forrester Consulting, a composite Televerde client achieved a modeled 71% ROI over three years, with payback in less than six months. Televerde is also a second-chance employer providing professional training and career opportunities for incarcerated and formerly incarcerated women.