Stuart Kerr Email & Phone Number
Associate Director, Customer Service Technology Lead (Past)
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Stuart Kerr Location
- Melbourne, VIC, AU
Stuart Kerr Work
- Associate Director, Customer Service Technology Lead @ Accenture Song (November 2024 - June 2026)
- Specialist Solutions Architect, Customer Experience @ (July 2023 - September 2024)
- Solutions Architect Manager, Amazon Connect, ANZ and ASEAN @ (November 2022 - July 2023)
- Senior Solutions Architect, Amazon Connect @ (April 2020 - November 2022)
- Senior Customer Solutions Manager @ (July 2018 - April 2020)
- Customer Delivery Manager ANZ and APAC @ (September 2016 - June 2018)
- Program Manager @ (September 2015 - September 2016)
- Senior Technical Consultant @ (October 2014 - September 2015)
- Solution Architect (Pre-Sales) @ (January 2012 - August 2012)
- Senior CTI Technology Specialist @ (January 2007 - October 2011)
- Business Manager - Contact Centre Reporting @ (June 2005 - December 2006)
- Senior Technical Analyst @ (July 2002 - June 2005)
- Application Support Analyst @ (January 2000 - November 2001)
Stuart Kerr Skills
- Avaya
- Avaya Technologies
- Business Analysis
- Business Process Design
- CTI
- Call Centers
- Contact Centers
- Customer Relationship Management (CRM)
- Generative AI
- Genesys
- IP
- IVR
- Integration
- Internet Protocol (IP)
- MS Project
- Managed Services
- Microsoft Project
- Pre-sales
- Professional Services
- Project Delivery
- Routing
- Service Delivery
- Siebel
- Solution Architecture
- Stakeholder Management
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- VoIP
- Voice over IP (VoIP)
- Workforce Management
Stuart Kerr Summary
- Stuart Kerr, based in Melbourne, VIC, AU, was previously a Associate Director, Customer Service Technology Lead at Accenture Song. Stuart Kerr brings experience from previous roles at Amazon Web Services (AWS). With a robust skill set that includes Avaya, Avaya Technologies, Business Analysis, Business Process Design, CTI and more. Stuart Kerr has 1 emails and 1 mobile phone numbers on RocketReach.
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