Steven Rodriguez Email & Phone Number
Senior Vice President Client Services @ Fusion CX
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Steven Rodriguez Location
- Boca Raton, FL, US
Steven Rodriguez Work
- Senior Vice President Client Services @ (May 2024 - Present)
- Chief Experience Officer @ (January 2020 - January 2024)
- Vice President Service Delivery @ (January 2016 - January 2020)
- Vice President @ (October 2009 - October 2016)
- Director @ (January 2005 - January 2009)
- Senior Manager @ (January 2003 - January 2005)
- Manager @ (January 2000 - January 2003)
- Consultant @ (January 1996 - January 2000)
- Analyst @ (January 1994 - January 1996)
- Senior Client Representative @ (January 1998 - September 1998)
Steven Rodriguez Education
- Cornell University
Bachelor of Arts - BA (Computer Science)
1990-1994 - American School of Madrid
High School Diploma
1987-1990
Steven Rodriguez Skills
- Account Management
- Acquisition Integration
- Agile Methodologies
- Budget Management
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Design
- Business Process Improvement
- Business Transformation
- CRM
- Call Centers
- Change Management
- Client Services
- Cloud Computing
- Coaching & Mentoring
- Consulting
- Cost Savings
- Cross-functional Team Leadership
- Culture Development
- Customer Experience
- Customer Experience Analysis
- Customer Experience Management
- Customer Self Service
- Data Center
- Disaster Recovery
- Enterprise Architecture
- Enterprise Software
- Executive Management
- Go-to-market Strategy
- Growth Strategies
- IT Management
- IT Operations
- IT Strategy
- Integration
- Leadership
- Leadership Development
- Managed Services
- Mergers & Acquisitions (M&A)
- Mobile Devices
- Mobile Technology
- Operations Management
- Organizational Development
- Outsourcing
- PMP
- Portfolio Management
- Pre-sales
- Problem Solving
- Process Improvement
- Product Management
- Professional Services
- Profit & Loss Management
- Profit Maximization
- Program Management
- Project Portfolio Management
- Requirements Analysis
- Revenue & Profit Growth
- SDLC
- SaaS
- Sales Growth
- Sales Operations
- Self-Service Solutions
- Service Delivery
- Software Development
- Software Project Management
- Solution Architecture
- Start-ups
- Strategic Partnerships
- Strategy
- Team Building
- Team Leadership
- Team Training
- Telecommunications
- Vendor Management
- Visio
- VoIP
- Wireless
Steven Rodriguez Summary
- Steven Rodriguez, based in Boca Raton, FL, US, is currently a Senior Vice President Client Services at Fusion CX. Steven Rodriguez brings experience from previous roles at Sequential Technology International and Synchronoss Technologies. Steven Rodriguez holds a 1990 - 1994 Bachelor of Arts - BA in Computer Science @ Cornell University. With a robust skill set that includes Account Management, Acquisition Integration, Agile Methodologies, Budget Management, Business Analysis and more. Steven Rodriguez has 2 emails and 2 mobile phone numbers on RocketReach.
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