Jamie Kriner Email & Phone Number
Director of Customer Operations and Solutions @ Fusion CX
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Jamie Kriner Location
- Allentown, PA, US
Jamie Kriner Work
- Director of Customer Operations and Solutions @ (January 2025 - Present)
- Director of Customer Operations and Solutions @ (May 2024 - January 2025)
- Director of Customer Operations and Solutions and Workforce Management @ (January 2024 - May 2024)
- Director of Customer Operations and Solutions @ (December 2022 - January 2024)
- Senior Client Services and Operations Manager @ (February 2021 - December 2022)
- Senior Contact Center Operations Manager @ (July 2020 - February 2021)
- Operations Manager @ (May 2017 - July 2020)
- Senior Supervisor @ (December 2016 - May 2017)
- Process Specialist @ (November 2022 - January 2025)
- Senior Supervisor @ (May 2016 - December 2016)
- Supervisor @ (June 2014 - May 2016)
- Team Manager @ (May 2008 - June 2014)
- Customer Service Representative @ (February 2008 - May 2008)
Jamie Kriner Education
- University of Phoenix
Doctorate of Business Administration - DBA (Business Administration and Management, General)
2022-2025 - University of Phoenix
Post Master's Certificate of Business Administration (Business Administration)
2022-2024 - University of Phoenix
Master of Business Administration - MBA (Business Administration and Management, General)
2021-2022 - PennWest Clarion
Bachelor of the Finer Arts - BFA (Technical Theatre - Design, Direction, Management)
2004-2007 - Sparta High School
High School (High School Diploma)
2000-2004 - PluralSight
Continued Education
2018
Jamie Kriner Skills
- AtTask
- Skype
- VOIP Technology
- Windows
- Wisor
- AT&T Connect
- Aerial Photography
- Analytical Skills
- Briefing
- Business Analytics
- Business Operations
- Business Process Improvement
- Business Reporting
- CCTV
- Call Center Administration
- Call Center Development
- Career Development
- Career Management
- Change Management
- Classroom Management
- Cloud Security
- Contact Center Operations
- Contact Centers
- Creative Ideation
- Creativity Skills
- Culture Change
- Customer Analysis
- Customer Engagement
- Customer Experience Management
- Customer Focused Design
- Customer Relationship Management (CRM)
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer Support
- Customer-Focused Service
- Cybersecurity
- Data Analytics
- Data Management
- Deadline Management
- Design Thinking
- Digital Illustration
- Digital Transformation
- Drawing
- Drone Photography
- English
- Financial Analysis
- Global Delivery
- GoToMeeting
- HR Management
- IEX Total View
- International Logistics
- Internet of Things (IoT)
- Logistics Management
- Logo Design
- Management
- Merced
- Microsoft Excel
- Microsoft Lync
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Word
- NICE Call Recording
- Network Security
- Notary Public
- Novatime
- Operations Management
- Organizational Culture
- People Management
- Performance Management
- Personal Development
- Personnel Management
- Product Management
- Product Road Mapping
- Program Evaluation
- Project Delivery
- Project Management
- Research Skills
- Sales
- Sales Management
- Sales Performance
- Security Awareness
- Self-discovery
- Service Delivery
- Service Delivery Management
- Strategic Planning
- Supply Chain Management
- Supply Chain Operations
- Teaching
- Team Building
- Team Leadership
- Team Viewer
- Teamwork
- Time Management
- Training Delivery
- Typography
- Visual Basic for Applications (VBA)
- WebEx
Jamie Kriner Summary
- Jamie Kriner, based in Allentown, PA, US, is currently a Director of Customer Operations and Solutions at Fusion CX. Jamie Kriner brings experience from previous roles at Sequential Technology International. Jamie Kriner holds a 2022 - 2025 Doctorate of Business Administration - DBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes AtTask, Skype, VOIP Technology, Windows, Wisor and more. Jamie Kriner has 3 emails and 2 mobile phone numbers on RocketReach.
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