Bruce Wagner Location
- Bothell, WA, US
Bruce Wagner Work
- 2019 -now Director of Customer Service @
- 2018 -2019 Customer Service and Vendor Manager @
- 2014 -2018 Sr. Manager of Technical Support and Outsource Support Manager @
- 2013 -2014 Assistant Manager @
- 2006 -2013 Customer Service Supervisor @
- 2005 -2006 Customer Service Coordinator @
- 2004 -2005 Customer Service Trainer @
- 2000 -2004 Peer Facilitator, Customer Service Repersentative @
Bruce Wagner Education
- Strayer University 2006-2010
Bruce Wagner Skills
- Customer Satisfaction
- Training & Development
- Business Development
- Team Management
- Project Management
- Workforce Management
- Workforce Planning
- Planning Budgeting & Forecasting
- Management
- Call Centers
- Team Leadership
- Customer Service
- Customer Retention
- Customer Experience
- Telecommunications
- Sales
- Sales Management
- Windows 7
- Networking
- CDMA
- Troubleshooting
- Mobile Devices
- Technical Support
- Recruiting
- Wireless
- Negotiation
- Software Documentation
- Quality System
- Android
- Cellular Communications
- Conflict Resolution
- Customer Escalation Management
- iOS
- Payroll Management
- Windows Mobile
- Contact Centers
- Salesforce.com
- Salesforce.com Administration
- Vendor Management
- Salesforce
- JIRA
- Leadership
- Leadership Development
- Cross-functional Team Leadership
- Zendesk
- Talkdesk
- SQL
- Budgeting
- Budget Management
- Third Party Vendor Management
Bruce Wagner Summary
- Bruce Wagner, based in Bothell, WA, US, is currently a Director of Customer Service at Wyze. Bruce Wagner brings experience from previous roles at Rover.com, DocuSign and Verizon Wireless. Bruce Wagner holds a 2006 - 2010 Strayer University. With a robust skill set that includes Customer Satisfaction, Training & Development, Business Development, Team Management, Project Management and more. Bruce Wagner has 3 emails and 1 mobile phone numbers on RocketReach.
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