Steven Joseph Email & Phone Number
Operations Director @ 13TEN
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Steven Joseph Location
- Middlesbrough, England, GB
Steven Joseph Work
- Operations Director @ (March 2023 - Present)
- Operations Director @ (March 2023 - Present)
- Digital Self Service Optimisation Manager @ (August 2022 - March 2023)
- ACCM @ (April 2022 - August 2022)
- Digital Customer Demand Manager @ (January 2021 - January 2022)
- Head of Site @ (March 2020 - September 2020)
- Contact Center Manager @ (November 2019 - March 2020)
- Senior Operations Manager @ (February 2015 - October 2019)
- Senior Account Manager Kolkata and Noida @ (September 2015 - December 2016)
- Offshore Partner Manager India - Kolkata @ (January 2014 - December 2016)
- Offshore Training Partner Manager The Philippines @ (January 2013 - December 2013)
- Customer Service Manager @ (January 2010 - January 2012)
Steven Joseph Education
- Teesside University
Bachelor's Degree (Economics)
2001-2004 - Teesside Tertiary College
Bachelor's degree (Economics)
1999-2001
Steven Joseph Skills
- Leadership
- Customer Experience
- Stakeholder Management
- VoIP
- Sales
- Telecommunications
- IP
- Vendor Management
- Team Management
- Team Leadership
- Contact Centers
- Program Management
- Change Management
- Training
- Product Management
- Customer Service
- Management
- Call Center Development
- Project Management
- Outsourcing
- Mobile Devices
- Call Centers
- Service Delivery
- Integration
- CRM
- Performance Management
Steven Joseph Summary
- Steven Joseph, based in Middlesbrough, England, GB, is currently a Operations Director at 13TEN Contact Centre. Steven Joseph brings experience from previous roles at Response BPO, Atlanta Group, Firstsource and North Yorkshire County Council. Steven Joseph holds a 2001 - 2004 Bachelor's Degree in Economics @ Teesside University. With a robust skill set that includes Leadership, Customer Experience, Stakeholder Management, VoIP, Sales and more. Steven Joseph has 2 emails on RocketReach.
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