Steven Joseph Email & Phone Number
Operations Director @ Response BPO
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Steven Joseph Location
- South Africa
Steven Joseph Work
- Operations Director @ (March 2023 - Present)
- Operations Director @ 13TEN Contact Centre (March 2023 - September 2026)
- Digital Self Service Optimisation Manager @ (August 2022 - March 2023)
- ACCM @ (April 2022 - August 2022)
- Digital Customer Demand Manager @ (January 2021 - January 2022)
Steven Joseph Education
- Teesside University
Bachelor's Degree (Economics)
2001-2004 - Teesside Tertiary College
Bachelor's degree (Economics)
1999-2001
Steven Joseph Skills
- Balto
- Business Development
- Business Process Outsourcing
- CRM
- Call Center Development
- Call Centers
- Call center start-up
- Change Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- IP
- Integration
- Leadership
- Management
- Mobile Devices
- Outsourcing
- Performance Management
- Product Management
- Program Management
- Project Management
- Sales
- Service Delivery
- Stakeholder Management
- Strategic Planning
- Team Leadership
- Training
- Vendor Management
- VoIP
- Telecommunications
- Team Management
Steven Joseph Summary
- Steven Joseph, based in South Africa, is currently a Operations Director at Response BPO. Steven Joseph brings experience from previous roles at 13TEN Contact Centre, Atlanta Group, Firstsource and North Yorkshire County Council. Steven Joseph holds a 2001 - 2004 Bachelor's Degree in Economics @ Teesside University. With a robust skill set that includes Balto, Business Development, Business Process Outsourcing, CRM, Call Center Development and more. Steven Joseph has 1 emails on RocketReach.
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