Steven Joseph Email & Phone Number
Operations Director @ 13TEN
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Steven Joseph Location
- Middlesbrough, England, GB
Steven Joseph Work
- 2023 -now Operations Director @
- 2023 -now Operations Director @
- 2022 -2023 Digital Self Service Optimisation Manager @
- 2022 -2022 ACCM @
- 2021 -2022 Digital Customer Demand Manager @
- 2020 -2020 Head of Site @
- 2019 -2020 Contact Center Manager @
- 2015 -2019 Senior Operations Manager @
- 2015 -2016 Senior Account Manager Kolkata and Noida @
- 2014 -2016 Offshore Partner Manager India - Kolkata @
- 2013 -2013 Offshore Training Partner Manager The Philippines @
- 2010 -2012 Customer Service Manager @
Steven Joseph Education
- Teesside University
Bachelor's Degree (Economics)
2001-2004 - Teesside Tertiary College
Bachelor's degree (Economics)
1999-2001
Steven Joseph Skills
- Leadership
- Customer Experience
- Stakeholder Management
- VoIP
- Sales
- Telecommunications
- IP
- Vendor Management
- Team Management
- Team Leadership
- Contact Centers
- Program Management
- Change Management
- Training
- Product Management
- Customer Service
- Management
- Call Center Development
- Project Management
- Outsourcing
- Mobile Devices
- Call Centers
- Service Delivery
- Integration
- CRM
- Performance Management
Steven Joseph Summary
- Steven Joseph, based in Middlesbrough, England, GB, is currently a Operations Director at 13TEN Contact Centre. Steven Joseph brings experience from previous roles at Response BPO, Atlanta Group, Firstsource and North Yorkshire County Council. Steven Joseph holds a 2001 - 2004 Bachelor's Degree in Economics @ Teesside University. With a robust skill set that includes Leadership, Customer Experience, Stakeholder Management, VoIP, Sales and more. Steven Joseph has 2 emails on RocketReach.
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