Response provides smart outsourcing solutions that combine high-performing talent, operational excellence, scalable talent, and technology-enabled service delivery. We partner with organizations to strengthen customer and patient engagement, improve operational efficiency, and drive sustainable performance at scale. With a commitment to quality, agility, and measurable outcomes • 30+ years call center & CX experience • Quality call center operations in South Africa, US and El Salvador • Healthcare / Clinical / Medical Support • Optimum 24/7/365 Support Our Services • Inbound / Outbound / Webchat • Patient Support • Customer Support • Debt Collection • Customer Acquisition & Retention • Appointment Management • RCM • Billing and Back-office Operations
| Website | http://response-bpo.com |
| Employees | 420 (177 on RocketReach) |
| Founded | 2011 |
| Phone | +1 508-393-7371 |
| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Operational Efficiency, Outsourcing Solutions, Process Optimization, Cost Reduction Solutions, Bpo Services, Business Process Outsourcing, Offshore Outsourcing, Customer Service Outsourcing, Innovative Technologies, Technology Solutions, Global Outsourcing, It Outsourcing, Managed Services, Contact Center Outsourcing, Data Processing Outsourcing, Back Office Outsourcing, Outsourced Services |
| Competitors | IBM, Concentrix, Genpact, Teleperformance, Alorica, Sykes El Salvador, Arvato, TTEC, Sitel UK & Ireland, [24]7.ai +46 more (view full list) |
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Florian van Tonningen is the Board Member and VP of Accounts a.i. of Response BPO.
177 people are employed at Response BPO.
Top Response BPO Employees
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11
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Darryl Foley
Vice President at Response BPO
Durban, KZN, ZA21 -
Robs Talbot
Chief People Officer at Response BPO
Durban, KZN, ZA1 -
Aveshan Reddy
Chief Information Officer at Response BPO
Durban, KZN, ZA2 -
Ivan Jones
Managing Director at Response BPO
Durban, KZN, ZA1 -
Mona Naidoo
Head of Human Resources at Response BPO
Durban, KZN, ZA21 -
Shiveer Singh
Head of Compliance at Response BPO
Durban, KZN, ZA21 -
Luke Maduray
Operations Director at Response BPO
Durban, KZN, ZA2
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