Sheenah Pretorius Email
Head of Department @ Capita Experience
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Sheenah Pretorius Location
- Cape Town, WC, ZA
Sheenah Pretorius Work
- Head of Department @ (August 2026 - Present)
- Head of Operations @ Capita South Africa (April 2023 - Present)
- Senior Operations Manager @ Capita South Africa (September 2021 - April 2023)
- Operations Manager @ Capita South Africa (October 2019 - September 2021)
- Operations Manager @ (September 2016 - October 2019)
- Business Services Representative @ (January 2016 - September 2016)
- Telemarketing Operations Manager @ (April 2015 - December 2015)
- Operations, Project and Change Manager @ (January 2014 - March 2015)
- Operations Manager @ (April 2013 - January 2014)
- Service Excellence Manager @ (April 2012 - April 2013)
- Team Manager @ (November 2006 - March 2012)
- Customer Service Representative and Systems Trainer @ (June 2004 - October 2006)
Sheenah Pretorius Education
- University of the Western Cape
B.Com (Financial Accounting)
2001-2003 - The Settlers High School 1996-2000
Sheenah Pretorius Skills
- BPO
- Business Analysis
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Leadership
- MIS
- Management
- Offshoring
- Operations Management
- Outsourcing
- Performance Management
- Process Excellence
- Process Management
- Project Management
- Recruiting
- SLA
- Service Delivery
- Strategic Planning
- Team Management
- Training
- Transition Management
- Workforce Management
- Customer Relationship Management
Sheenah Pretorius Summary
- Sheenah Pretorius, based in Cape Town, WC, ZA, is currently a Head of Department at ellioCX. Sheenah Pretorius brings experience from previous roles at Capita South Africa and WNS. Sheenah Pretorius holds a 2001 - 2003 B.Com (Financial Accounting) @ University of the Western Cape. With a robust skill set that includes BPO, Business Analysis, Business Process Improvement, Business Process Outsourcing (BPO), Call Centers and more. Sheenah Pretorius has 2 emails on RocketReach.
Looking for a different Sheenah Pretorius?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co