Marion Pierce Email
Head of WFM and optimisation at Elliocx @ ellioCX
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Marion Pierce Location
- Ireland
Marion Pierce Work
- 2026 -now Head of WFM and optimisation at Elliocx @
- 2019 -2026 Head of WFM, Planning and Optimisation @
- 2016 -2019 Head Of Operations @
- 2015 -2016 Planning and Strategy Manager @ Eishtec
- 2014 -2015 Resource Planning Manager @
- 2012 -2014 Forecasting Analyst @
- 2010 -2012 Business Planning Analyst @
- 2008 -2010 Senior Resource Planner @ AOL Broadband Waterford
- 2007 -2008 Project Support Officer @ AOL Broadband Waterford
- 2004 -2007 Scheduling Analyst @ AOL Broadband Waterford
Marion Pierce Skills
- Contact Centers
- Workforce Management
- Program Management
- Forecasting
- Telecommunications
- Change Management
- Management
- CRM
- Outsourcing
- Cross-functional Team Leadership
- Analysis
- Call Centers
- Performance Management
- Process Improvement
- Service Delivery
- Strategy
- Team Management
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Business Process Improvement
- Customer Relationship Management
Marion Pierce Summary
- Marion Pierce, based in Ireland, is currently a Head of WFM and optimisation at Elliocx at ellioCX. Marion Pierce brings experience from previous roles at Capita, Abtran and Eishtec. With a robust skill set that includes Contact Centers, Workforce Management, Program Management, Forecasting, Telecommunications and more. Marion Pierce has 1 emails on RocketReach.
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