Marion Pierce Email
Head of WFM and optimisation at Elliocx @ Capita Experience
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Marion Pierce Location
- Ireland
Marion Pierce Work
- Head of WFM and optimisation at Elliocx @ (August 2026 - Present)
- Head of WFM, Planning and Optimisation @ (May 2019 - August 2026)
- Head Of Operations @ (October 2016 - May 2019)
- Planning and Strategy Manager @ Eishtec (March 2015 - September 2016)
- Resource Planning Manager @ (February 2014 - March 2015)
- Forecasting Analyst @ (April 2012 - February 2014)
- Business Planning Analyst @ (March 2010 - June 2012)
- Senior Resource Planner @ AOL Broadband Waterford (October 2008 - April 2010)
- Project Support Officer @ AOL Broadband Waterford (September 2007 - October 2008)
- Scheduling Analyst @ AOL Broadband Waterford (September 2004 - September 2007)
Marion Pierce Skills
- Analysis
- Business Process Improvement
- CRM
- Call Centers
- Change Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Forecasting
- Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Service Delivery
- Strategy
- Team Management
- Telecommunications
- Workforce Management
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
Marion Pierce Summary
- Marion Pierce, based in Ireland, is currently a Head of WFM and optimisation at Elliocx at ellioCX. Marion Pierce brings experience from previous roles at Capita, Abtran and Eishtec. With a robust skill set that includes Analysis, Business Process Improvement, CRM, Call Centers, Change Management and more. Marion Pierce has 2 emails on RocketReach.
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