Jochen Nolte Email & Phone Number
Director Performance Improvement @ Capita Experience
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Jochen Nolte Location
- Essen, NRW, DE
Jochen Nolte Work
- Director Performance Improvement @ (August 2026 - Present)
- Director Performance Improvement @ (January 2024 - Present)
- Director Lifecycle and Experience Management @ (August 2020 - October 2024)
- Director Of Operations @ (February 2017 - August 2020)
- COO Germany @ (April 2014 - January 2017)
- RPD Germany and Eastern Europe @ (November 2010 - March 2014)
- Vice President and Regional Director @ (March 2007 - February 2011)
- Regional Director Austria, Germany, Netherlands @ (November 2005 - February 2007)
- Solution Delivery Director @ (January 2001 - October 2005)
Jochen Nolte Education
- University Of Duisburg - Essen
(Economics, Psychology)
1991-1994
Jochen Nolte Skills
- Contact Centers
- BPO
- Call Center
- Workforce Management
- Call Centers
- Outsourcing
- Customer Experience
- Operations Management
- New Business Development
- Leadership
- Inbound Marketing
- CRM
- Performance Management
- Business Development
- Vendor Management
- Team Management
- Call-Center
- Kontaktzentrum
- Geschäftsführung
- Kundenerfahrung
- Teamleitung
- Veränderungsmanagement
- Kontaktzentren
- Geschäftsentwicklung
- Customer Relationship Management (CRM)
- Optimierung von Geschäftsabläufen
- Kundenzufriedenheit
- Dienstleistungserbringung
- Customer Relationship Management Crm
- Public Speaking
- Request For Quote Rfq
- Strategic Planning
- Request For Information Rfi
- Request For Proposal Rfp
- Reverse Auction
- Strategic Sourcing
- Enterprise Procurement
- Customer Relationship Management
Jochen Nolte Summary
- Jochen Nolte, based in Essen, NRW, DE, is currently a Director Performance Improvement at ellioCX. Jochen Nolte brings experience from previous roles at Capita Europe and Teleperformance. Jochen Nolte holds a 1991 - 1994 University Of Duisburg - Essen. With a robust skill set that includes Contact Centers, BPO, Call Center, Workforce Management, Call Centers and more.
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