stars 1 stars 2 stars 3

Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Visit our website at www.merchantscx.com

View Top Employees from Merchants
Website https://www.merchantscx.com
Revenue $204.2 million
Employees 4,294 (2,335 on RocketReach)
Founded 1981
Address Roland Garros Building Merchants Johannesburg the Campus 57 Sloane St Ground Fl, Bryanston, Gauteng 2191, ZA
Phone +44 1908 232323
Fax (613) 721-6520
Technologies
Industry Outsourcing and Offshoring Consulting, Human Resources & Staffing, Business Process Outsourcing, Business Services, Technology Capability Assessment, Knowledge Management, Quality Management, Contact Centre as a Service, Consulting Services, Contact Centre IT Outsourcing, Back Office BPO, Support Services
Keywords Outsourced Customer Service Solutions, Customer Care, Customer Service, Business Process Outsourcing, Customer Relationship Management
SIC SIC Code 73 Companies, SIC Code 87 Companies, SIC Code 738 Companies
NAICS NAICS Code 5416 Companies, NAICS Code 54161 Companies, NAICS Code 56 Companies, NAICS Code 541611 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies

Merchants Questions

The Merchants annual revenue was $204.2 million in 2024.

Zain Patel is the Customer Director of Merchants.

2,335 people are employed at Merchants.

Merchants is based in Bryanston, Gauteng.

The NAICS codes for Merchants are [5416, 54161, 56, 541611, 54, 541].

The SIC codes for Merchants are [73, 87, 738].

Top Merchants Employees

View Similar People
How It Works
Get a Free Account
Sign up for a free account. No credit card required. Up to 5 free lookups / month.
Search
Search over 700 million verified professionals across 35 million companies.
Get Contact Info
Get contact details including emails and phone numbers (business & personal).
High Performer Summer 2022 RocketReach is a leader in Lead Intelligence on G2 RocketReach is a leader in Lead Intelligence on G2 RocketReach is a leader in Lead Intelligence on G2
talentculture2022
g2crowd
G2Crowd Trusted
chromestore
300K+ Plugin Users