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Zain Patel Location
Johannesburg, GP, ZA
Zain Patel Work
Customer Director @ (October 2016 - Present)
General Manager Operations @ (January 2012 - Present)
Operations Director @ (October 2014 - October 2016)
Zain Patel Education
University of South Africa/Universiteit van Suid-Afrika
Zain Patel Skills
Call Centers
Workforce Management
Operations Management
Customer Service
Customer Experience
Performance Management
Team Leadership
BPO
Coaching
Customer Satisfaction
Telecommunications
Training
Team Management
Management
Strategy
Business Process Improvement
Service Delivery
Account Management
Outsourcing
Change Management
Leadership
Employee Engagement
CRM
Human Resources
Leadership Development
Recruiting
Business Analysis
Strategic Planning
Forecasting
Team Building
Stakeholder Management
Management Consulting
Business Strategy
Sla
Avaya
Banking
Business Transformation
Project Management
New Business Development
Budgets
Business Process
Microsoft Excel
See 25+see Less
Marketing
Business Development
Zain Patel Summary
Zain Patel, based in Johannesburg, GP, ZA, is currently a Customer Director at Merchants. Zain Patel brings experience from previous roles at Merchants. Zain Patel holds a University of South Africa/Universiteit van Suid-Afrika. With a robust skill set that includes Call Centers, Workforce Management, Operations Management, Customer Service, Customer Experience and more. Zain Patel has 2 emails on RocketReach.
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