2022 -
2023 Principal Customer Success Manager and Team Lead- Enterprise Core @
2019 -
2022 Sr. Customer Success Manager @
2016 -
2019 Support Delivery Manager @
2015 -
2016 Premium Escalation Manager @
2015 -
2015 Technical Relationship Advocate @
2012 -
2015 Support Account Manager @
2010 -
2012 Technical Support Engineer @
2007 -
2010 Technical Support Engineer @
2005 -
2007 Dell Advocate @
2004 -
2005 Technical Support @
2002 -
2003 Technical Support @
Shanu Jain Education
University of Ajmer
Master of Science (Chemistry)
Shanu Jain Skills
Security
Storage
Technical Support
SSL
Troubleshooting
Cloud Computing
SaaS
Enterprise Software
Network Security
Virtualization
NetApp
CRM
Cross-functional Team Leadership
Incident Handling
Data ONTAP
TCP/IP
Disaster Recovery
Integration
Networking
Customer Relationship Management
CDN
Cross Functional Team Leadership
Shanu Jain Summary
Shanu Jain, based in California, United States, is currently a Sr. Customer Solutions Manager at Entrust. Shanu Jain brings experience from previous roles at Twilio and Akamai Technologies. Shanu Jain holds a Master of Science in Chemistry @ University of Ajmer. With a robust skill set that includes Security, Storage, Technical Support, SSL, Troubleshooting and more. Shanu Jain has 2 emails and 2 mobile phone numbers on RocketReach.
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