Shanu Jain Email & Phone Number
Sr. Customer Solutions Manager @ Entrust
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Shanu Jain Location
- California, United States
Shanu Jain Work
- Sr. Customer Solutions Manager @ (May 2023 - Present)
- Principal Customer Success Manager and Team Lead- Enterprise Core @ (March 2022 - March 2023)
- Sr. Customer Success Manager @ (March 2019 - March 2022)
- Support Delivery Manager @ (January 2016 - March 2019)
- Premium Escalation Manager @ (June 2015 - December 2016)
- Technical Relationship Advocate @ (June 2015 - December 2015)
- Support Account Manager @ (June 2012 - June 2015)
- Technical Support Engineer @ (August 2010 - June 2012)
- Technical Support Engineer @ (November 2007 - August 2010)
- Dell Advocate @ (October 2005 - October 2007)
- Technical Support @ (April 2004 - October 2005)
- Technical Support @ (March 2002 - December 2003)
Shanu Jain Education
- University of Ajmer
Master of Science (Chemistry)
Shanu Jain Skills
- Account Management
- Airtable
- Analytical Skills
- Business-to-Business (B2B)
- CDN
- CRM
- Cloud Computing
- Communication
- Contact Centers
- Cross-functional Collaborations
- Cross-functional Coordination
- Cross-functional Team Leadership
- Customer Escalation Management
- Customer Loyalty
- Customer Relationship Management
- Customer Satisfaction
- Data Center
- Data ONTAP
- Disaster Recovery
- Enterprise Software
- Escalations Management
- Gainsight
- Google Docs
- Google Sheets
- HubSpot
- Incident Handling
- Incident Management
- Information Technology
- Infrastructure
- Integration
- Looker (Software)
- Management
- Microsoft Office
- NetApp
- Network Security
- Networking
- Project Management
- SSL
- SaaS
- Salesforce.com
- Security
- Service Delivery
- Service Improvement
- Software Industry
- Storage
- TCP/IP
- Tableau
- Technical Support
- Troubleshooting
- Virtualization
- Cross Functional Team Leadership
Shanu Jain Summary
- Shanu Jain, based in California, United States, is currently a Sr. Customer Solutions Manager at Entrust. Shanu Jain brings experience from previous roles at Twilio and Akamai Technologies. Shanu Jain holds a Master of Science in Chemistry @ University of Ajmer. With a robust skill set that includes Account Management, Airtable, Analytical Skills, Business-to-Business (B2B), CDN and more. Shanu Jain has 2 emails and 1 mobile phone numbers on RocketReach.
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