Scott Shields Email & Phone Number
Strategic Advisor of AI and CX @ NICE
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Scott Shields Location
- Boca Raton, FL, US
Scott Shields Work
- Strategic Advisor of AI and CX @ (April 2025 - Present)
- Sr. Enterprise AI CCaaS Account Manager @ Genesys (May 2014 - January 2025)
- Area Sales Manager @ (September 2011 - April 2014)
- Regional Sales Manager @ (July 2009 - July 2011)
- Director, Business Development @ (September 2006 - July 2009)
- Sr. Carrier Account Manager @ (September 2002 - August 2006)
- National Sales Manager @ Telseon IP Services Inc (November 2000 - September 2002)
- Chief Operating Officer and General Manager @ LIFEGUARD FITNESS, INC (January 1988 - January 2001)
- Sr. Account Manager @ ADELPHIA BUSINESS SOLUTIONS (January 1998 - January 2000)
- Sales Manager @ USWEST COMMUNICATIONS (November 1993 - August 1998)
Scott Shields Education
- Florida State University
Biology
Scott Shields Skills
- Account Planning
- Business Development
- CRM
- Cloud Computing
- Co-location
- Complex Sales
- Contact Centers
- Customer Experience
- Data Center
- Direct Sales
- Enterprise Software
- Infrastructure
- Management
- Networking
- Product Marketing
- SaaS
- Sales
- Sales Management
- Sales Operations
- Selling
- Solution Selling
- Start-ups
- Strategy
- Telecommunications
- Unified Communications
- VoIP
- Management Professional
- Start Ups
- Long Distance
- Facilities
- Cloud
- Marketing
- Services
- Co Location
Scott Shields Summary
- Scott Shields, based in Boca Raton, FL, US, is currently a Strategic Advisor of AI and CX at NiCE. Scott Shields brings experience from previous roles at Genesys, ShoreTel, Cogent Communications and RampRate. Scott Shields holds a Biology @ Florida State University. With a robust skill set that includes Account Planning, Business Development, CRM, Cloud Computing, Co-location and more. Scott Shields has 3 emails on RocketReach.
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