1998 -
2004 Operation Manager, Business Process @ Convergys
Ron Murphy Education
Daytona State College 2009
-
2014
Seminole State College of Florida 1998
-
2000
Ron Murphy Skills
Technical Presentations
Presentation Skills
Complex Sales
Enterprise Software Sales
Contact Center Management
Network Architecture
Server Architecture
Customer Experience
Management
Business Process
Consulting
Contact Centers
Workforce Management
IEX
Call Center
BPO
Avaya
IVR
Contact Center Operations
ACD
Capacity Planning
Genesys
Service Delivery
Enterprise Software
Unified Communications
VoIP
Call Centers
Training
Telephony
CRM
Telecommunications
Business Intelligence
Solution Selling
Pre-sales
Selling
Leadership
Sales Engineering
Cloud Computing
SIP
Managed Services
Integration
Go-to-market Strategy
SaaS
Outsourcing
Customer Experience Management
Vendor Management
Product Management
Inbound Marketing
Real Time Monitoring
Cisco Technologies
Aspect
Technology
Job Coaching
Call Logging
Process Improvement
Strategic Planning
Microsoft Office
Java
Go To Market Strategy
SQL
Pre Sales
Solutions
Engineering
Ron Murphy Summary
Ron Murphy, based in North De Land, FL, US, is currently a Director, Solutions Engineering at NICE Systems. Ron Murphy brings experience from previous roles at Adelphia Communications and Convergys. Ron Murphy holds a 2009 - 2014 Daytona State College. With a robust skill set that includes Technical Presentations, Presentation Skills, Complex Sales, Enterprise Software Sales, Contact Center Management and more. Ron Murphy has 3 emails and 1 mobile phone numbers on RocketReach.
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