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Rodolfo Rosa Location
State of São Paulo, Brazil
Rodolfo Rosa Work
Pre Sales Consultant @ (October 2025 - Present)
Tech Lead @ (November 2023 - September 2025)
Omnichannel Consultant @ (January 2023 - October 2023)
Omnichannel Consultant @ (July 2019 - January 2023)
IT Engineer @ (June 2018 - May 2019)
Omnichannel Consultant @ (January 2017 - May 2018)
Senior PS Consultant @ (October 2013 - January 2017)
Genesys Senior Consultant @ (February 2005 - September 2013)
IT Support Analyst @ Spread (April 2004 - January 2005)
IT Support Analyst @ CMTrade (February 2003 - March 2004)
Trainee @ DATAPREV (February 2002 - November 2002)
Rodolfo Rosa Education
FATEC
Technologist (Data processing)
2000-2002
Colégio Objetivo
high school
1997-1999
Rodolfo Rosa Skills
Genesys
Avaya
ITIL
Microsoft SQL Server
CTI
IT Service Management
IVR
SQL
Professional Services
Pre-sales
Solution Architecture
IT Management
Contact Centers
.NET
Integration
SIP
PMI
ORACLE
Genesys Voice Platform
MySQL
Ubuntu
Red Hat Linux
Customer Service
Customer Experience
TTS
ASR
Windows
Genesys Framework
Reporting & Analysis
genesys certified professional
Android
Call Centers
Call Center Architecture
Multimedia
multisite
High Availability Architecture
Windows Server
VoIP
Telecommunications
VXML
CCXML
Virtualization
Linux
Web Services
Tomcat
HTML
MS Project
High Availability
Asterisk
Salesforce.com
Reporting And Analysis
Net
Pre Sales
Rodolfo Rosa Summary
Rodolfo Rosa, based in State of São Paulo, Brazil, is currently a Pre Sales Consultant at Coddera. Rodolfo Rosa brings experience from previous roles at Coddera, Miratech, Genesys and Mercedes-Benz Customer Assistance Center Maastricht NV. Rodolfo Rosa holds a 2000 - 2002 Technologist in Data processing @ FATEC. With a robust skill set that includes Genesys, Avaya, ITIL, Microsoft SQL Server, CTI and more. Rodolfo Rosa has 2 emails on RocketReach.
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