Richard Lawrence Email & Phone Number
Vice President of Product Management @ Talkdesk
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Richard Lawrence Location
- San Diego, CA, US
Richard Lawrence Work
- 2021 -now Vice President of Product Management @
- 2019 -2021 Senior Director of Product Management @
- 2012 -2019 Director, Product Strategy @
- 2010 -2012 Manager of Application Consulting @
- 2008 -2010 Director of Professional Services @ SynerG Software
- 2007 -2008 Consulting Services Manager @
- 2005 -2007 Principal Consultant and Consulting Services Manager @
- 2000 -2005 Senior Application Consultant @
- 1996 -2000 Lead Consultant @ TCS Management
- 1989 -1995 Call Center Systems Manager @
Richard Lawrence Education
- Vanderbilt University 1986-1991
Richard Lawrence Skills
- Go-to-Market Strategy
- Product Road Mapping
- Artificial Intelligence (AI)
- Generative AI
- Product Strategy
- Software Product Management
- Product Management
- Agile Software Development
- Software as a Service (SaaS)
- SaaS
- Business-to-Business (B2B)
- Product Launch
- Contact Center as a Service (CCaaS)
- Talkdesk Cloud Contact Center
- Workforce Management
- Enterprise Software
- Pre-IPO
- Contact Centers
- Call Center
- Contact Center Consulting
- Professional Services
- Contact Center Management
- Forecasting
- Quality Management
- Customer Experience
- Process Improvement
- CTI
- Management
- Solution Architecture
- Call Centers
- CRM
- Business Process
- Consulting
- Performance Management
- Training
- Business Intelligence
- Start-ups
- Project Management
- Analytics
- Agile Methodologies
- Integration
- Vendor Management
- Telecommunications
- Avaya
- Program Management
- ERP
- Pre-sales
- Cloud Computing
- Business Process Improvement
- Customer Relationship Management (CRM)
- Start Ups
- Customer Service
- Pre Sales
Richard Lawrence Summary
- Richard Lawrence, based in San Diego, CA, US, is currently a Vice President of Product Management at Talkdesk. Richard Lawrence brings experience from previous roles at Talkdesk, Verint and SynerG Software. Richard Lawrence holds a 1986 - 1991 Vanderbilt University. With a robust skill set that includes Go-to-Market Strategy, Product Road Mapping, Artificial Intelligence (AI), Generative AI, Product Strategy and more. Richard Lawrence has 2 emails and 2 mobile phone numbers on RocketReach.
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