Richard Lawrence Email & Phone Number
Vice President of Product Management @ Talkdesk
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Richard Lawrence Location
- San Diego, CA, US
Richard Lawrence Work
- Vice President of Product Management @ (February 2021 - Present)
- Senior Director of Product Management @ (March 2019 - February 2021)
- Director, Product Strategy @ (September 2012 - February 2019)
- Manager of Application Consulting @ (September 2010 - September 2012)
- Director of Professional Services @ SynerG Software (May 2008 - August 2010)
- Consulting Services Manager @ (May 2007 - May 2008)
- Principal Consultant and Consulting Services Manager @ (January 2005 - May 2007)
- Senior Application Consultant @ (February 2000 - January 2005)
- Lead Consultant @ TCS Management (January 1996 - January 2000)
- Call Center Systems Manager @ (October 1989 - December 1995)
Richard Lawrence Education
- Vanderbilt University 1986-1991
Richard Lawrence Skills
- Go-to-Market Strategy
- Product Road Mapping
- Artificial Intelligence (AI)
- Generative AI
- Product Strategy
- Software Product Management
- Product Management
- Agile Software Development
- Software as a Service (SaaS)
- SaaS
- Business-to-Business (B2B)
- Product Launch
- Contact Center as a Service (CCaaS)
- Talkdesk Cloud Contact Center
- Workforce Management
- Enterprise Software
- Pre-IPO
- Contact Centers
- Call Center
- Contact Center Consulting
- Professional Services
- Contact Center Management
- Forecasting
- Quality Management
- Customer Experience
- Process Improvement
- CTI
- Management
- Solution Architecture
- Call Centers
- CRM
- Business Process
- Consulting
- Performance Management
- Training
- Business Intelligence
- Start-ups
- Project Management
- Analytics
- Agile Methodologies
- Integration
- Vendor Management
- Telecommunications
- Avaya
- Program Management
- ERP
- Pre-sales
- Cloud Computing
- Business Process Improvement
- Customer Relationship Management (CRM)
- Business Requirements
- Communication
- Defining Requirements
- Performance Metrics
- Problem Solving
- Product Leadership
- Product Quality
- Product Requirements
- Product Vision
- Team Management
- Start Ups
- Customer Service
- Pre Sales
Richard Lawrence Summary
- Richard Lawrence, based in San Diego, CA, US, is currently a Vice President of Product Management at Talkdesk. Richard Lawrence brings experience from previous roles at Talkdesk, Verint and SynerG Software. Richard Lawrence holds a 1986 - 1991 Vanderbilt University. With a robust skill set that includes Go-to-Market Strategy, Product Road Mapping, Artificial Intelligence (AI), Generative AI, Product Strategy and more. Richard Lawrence has 2 emails and 2 mobile phone numbers on RocketReach.
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