Richard Britt Email & Phone Number
Chief Customer and Product Officer @ Anna, LLC
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Richard Britt Location
- Saint Petersburg, FL, US
Richard Britt Work
- Chief Customer and Product Officer @ (August 2026 - Present)
- Chief Product Officer @ (March 2024 - Present)
- Vice President of Behavioral Research @ (March 2023 - March 2024)
- Vice President of Artificial Intelligence @ (April 2018 - March 2023)
- Director of Global Operations @ (January 2016 - April 2018)
- Director of Consumer Data Managment and Strategy @ (June 2014 - January 2016)
- Director of Global Quality and Consumer Interaction at Encore Capital Group @ (March 2013 - June 2014)
- Director of Operations @ (April 2011 - April 2013)
- Vice President of Strategy, Growth and Development @ (September 2010 - March 2011)
- Global Customer Care @ Affiliated Computer Services (September 2009 - September 2010)
- CEO and Managing Director @ Dialogue Group PTY (March 2008 - June 2009)
- Sr. Business Manager Up Market Acquisition @ (July 2005 - March 2008)
- Senior Business Manager Cross Sales @ (January 2002 - July 2005)
- Callcenter Operations Manager @ (March 1998 - January 2002)
- Sr. Regional Mortgage Specialist @ (June 1996 - March 1998)
- Branch Manager @ (May 1991 - June 1996)
Richard Britt Education
- Penn State University
(Economics)
1987-1991
Richard Britt Skills
- Product Operations
- Product Development
- Amazon Web Services (AWS)
- Natural Language Processing (NLP)
- Business Analytics
- Organizational Design
- Contact Center Operations
- Software
- Software as a Service (SaaS)
- Interpersonal Communication
- Consumer Behavior
- Customer Experience
- Strategic Planning
- Cross-functional Team Leadership
- Call Center Administration
- Data Analysis
- Business Strategy
- Data Warehousing
- Artificial Intelligence (AI)
- Operations Management
- Machine Learning
- Microsoft Azure
- Consulting
- Research
- Leadership
- Management
- Strategy
- Product Management
- Call Centers
- Analytics
- Team Leadership
- Marketing
- Call Center
- Change Management
- Mergers & Acquisitions
- Global Sourcing
- BPO
- Sales
- Business Development
- Program Management
- Vendor Management
- Process Improvement
- Business Process Improvement
- Microsoft Office
- Mergers and Acquisitions
- SQL
Richard Britt Summary
- Richard Britt, based in Saint Petersburg, FL, US, is currently a Chief Customer and Product Officer at Anna, LLC. Richard Britt brings experience from previous roles at Anna, LLC, CallMiner and Encore Capital Group. Richard Britt holds a 1987 - 1991 Penn State University. With a robust skill set that includes Product Operations, Product Development, Amazon Web Services (AWS), Natural Language Processing (NLP), Business Analytics and more. Richard Britt has 1 emails and 2 mobile phone numbers on RocketReach.
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Top Anna, LLC Employees
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Vice President Customer Success
Omaha, NE, US
John Heltzer
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Atlanta, GA, US
Leigh Mills
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Chicago, IL, US
Richard Britt
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David Kiszka
Director, Customer Success
Cape Coral, FL, US
Rob Galbraith
Director of Operations
Omaha, NE, US
Jami Kalmbach
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Washougal, WA, US
Lisa Figura
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Tampa, FL, US
Daniel Wyers
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Madison, AL, US
Lisa Defalco
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Huntsville, AL, US
Lynsie Sutton
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Westfield, IN, US
Sean Warner
Vice President Of Infrastructure
Arvada, CO, US
Ryan Kaminski
Head of Product
Bradenton, FL, US
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Boston, MA, US
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Orlando, FL, US
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