John Heltzer Email & Phone Number
Chief Operating Officer @ Anna, LLC
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John Heltzer Location
- Atlanta, GA, US
John Heltzer Work
- 2021 - now Chief Operating Officer @
- 2012 - 2021 Vice President Strategic Solutions @
- 2010 - 2012 Executive Vice President, Chief Operating Officer @
- 2005 - 2009 President, Contact Center Division @
- 2001 - 2005 Senior Vice President, Operations @
- 1998 - 2001 Vice President, Operations @ ShopTalk Networks
- 1996 - 1998 Director of Operations @ APAC Teleservices
- 1994 - 1996 Director of Operations @
- 1988 - 1994 Director, National Operations @ Servco, Inc.
John Heltzer Education
- University of Colorado Boulder
BA (History)
1984 - 1988
John Heltzer Skills
- Outsourcing
- Operations Management
- P&L Management
- Client Management
- Relationship Development
- Organizational Leadership
- CRM
- Strategic Planning
- Contract Negotiation
- Management
- Leadership
- Strategy
- Customer Satisfaction
- Vendor Management
- Team Building
- Executive Management
- Strategic Partnerships
- Call Centers
- Budgets
- Forecasting
- Process Improvement
- Cross-functional Team Leadership
- Business Process Improvement
- Contact Centers
- Performance Management
- BPO
- Change Management
- Customer Retention
- Analytics
- Customer Experience
- Telecommunications
- Management Consulting
- Business Strategy
- Program Management
- Team Leadership
- Mergers & Acquisitions
- Business Development
- Leadership Development
- Lead Generation
- Start-ups
- Workforce Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Start Ups
- Cross Functional Team Leadership
- Mergers and Acquisitions
- Customer Relationship Management
John Heltzer Summary
- John Heltzer, based in Atlanta, GA, US, is currently a Chief Operating Officer at TPG, Inc.. John Heltzer brings experience from previous roles at TPG, Inc., Protocol Global Solutions and Protocol Integrated Direct Marketing. John Heltzer holds a 1984 - 1988 BA in History @ University of Colorado Boulder. With a robust skill set that includes Outsourcing, Operations Management, P&L Management, Client Management, Relationship Development and more. John Heltzer has 1 emails and 2 mobile phone numbers on RocketReach.
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