Response4Help Information

Response4HELP is a family owned and operated business with offices located in Baldwinsville, NY and Utica, NY. Response4HELP is a division of Self-Direct, Inc. which has been a Licensed Home Care Agency and Durable Medical Equipment provider since 2003. Self-Direct, Inc. provides a variety of services which assist and support individuals and their families with care at home and full inclusion into the community. More information about Self-Direct, Inc. can be found at www.selfdirectinc.com. Over the past 10 years we have gained an extensive amount of knowledge and experience providing quality home care services. We want you and your loved ones to feel safe knowing that they are receiving the best possible support at home. In addition, our dedicated monitoring center is there for you 24 hours a day, 7 days a week if help is needed. Within seconds, our operators will contact emergency help and your family so that they can provide you the necessary medical assistance and support. If you need technical assistance or have questions, you may contact an operator at the press of your button at any time or call our office at (315) 857-8939 (toll free at 1-855-315-HELP) Monday-Friday, 8:00am-4:00pm. We will immediately send one of our professional technicians to troubleshoot any issues.