In a nutshell, Panviva creates customer experience rock stars out of your employees! How do we do it? Panviva is the world's leading cloud knowledge management solution guiding users step-by-step through processes, policies and procedures. Our real–time solution provides role-specific, contextually relevant information to the end user enabling them to perform their job more effectively and efficiently and deliver 5 star service to their customers. Our methodology relies on layering information which increases the speed of access and minimizes the frustration of search. Our customers are in banking, finance, healthcare, manufacturing, utilities, pay-tv, telecommunications and government. Panviva has enabled our customer base to achieve measurable benefits in time to competency, reduce training costs and improve user engagement, including: • Enhanced customer satisfaction • Full utilisation of enterprise systems • Increased staff productivity • Improved training effectiveness • Continue process improvement • Faster process management • Broader staff capabilities Panviva is reinventing the omnichannel customer experience for businesses and empowering its clients to deliver real-time information to further boost client retention, loyalty and growth in today's digital era. Only Panviva's knowledge platform delivers seamless, consistent, personalized and on-demand information – irrespective of the channel or device a customer uses to communicate with a brand. Global companies across multiple industries rely on Panviva to boost their digital transformation initiatives, revitalize their business and enhance customer and employee engagement strategies. Panviva's Digital Orchestrator leverages its knowledge management expertise and helps deliver consistent and contextually relevant information knowledge to any channel or device a customer or employee chooses to use. The ability to serve a contextual intent-based snippet of knowledge to meet a custome
View Top Employees from PANVIVA LTDWebsite | https://www.panviva.com |
Revenue | $20 million |
Funding | $4.5 million |
Employees | 33 (33 on RocketReach) |
Founded | 1996 |
Address | 683 Burke Rd L 2, Camberwell, Victoria 3124, AU |
Phone | +61 3 9225 1800 |
Technologies |
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Industry | Software, Knowledge Management, Software Development, Custom Software & Technical Consulting, Guided Navigation, Continues process improvement, Task Management, Business Process Guidance, BPM, Customer Engagement, Improved training effectiveness |
Web Rank | 3 Million |
Keywords | Panviva, Make Vs Do, Verb Something You Can Do |
Competitors | Epiance Software Pvt. Ltd, MPi EDGE, REI Systems, Referentia Systems, Inc., medCPU, Inc. |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 541511 Companies, NAICS Code 5415 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 54151 Companies |
Looking for a particular PANVIVA LTD employee's phone or email?
The PANVIVA LTD annual revenue was $20 million in 2024.
Paul Downey is the Sales Director of PANVIVA LTD.
33 people are employed at PANVIVA LTD.
PANVIVA LTD is based in Camberwell, Victoria.
The NAICS codes for PANVIVA LTD are [541511, 5415, 54, 541, 54151].
The SIC codes for PANVIVA LTD are [73, 737].