Open Access BPO Technology Stack

Acuity is the only virtual bookkeeping solution for entrepreneurs and startups.

GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

InMotion Hosting is a fast, reliable, and affordable web hosting solutions, they offer a wide variety of options for customers, including shared hosting, VPS hosting, and dedicated servers.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Zoho Sites create a mobile-responsive website without coding using Zoho Site's drag & drop builder, library of customizable themes, social media & commerce tools.

Adobe Illustrator is a vector graphics editor.

Adobe Photoshop is a webtop application for editing images and photos online.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Canva is a graphic design tool for creating marketing material, documents & presentations using a drag & drop editor and a library of customizable templates.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

GLYPHICONS is a library of precisely prepared monochromatic icons and symbols, created with an emphasis to simplicity and easy orientation.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco IP Phones is a portfolio of phone systems that deliver business-grade, voice communication services to customers worldwide.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Windows Vista is an operating system produced by Microsoft as a member of the Windows NT family of operating systems for use on personal computers.

Zimbra provides open source server and client software for messaging and collaboration.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

Symantec provides cybersecurity software and services.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Dell PowerConnect is an advanced switching product line offering advanced switching capabilities including Power Over Ethernet (PoE), high-density, high-performance stacking and 10GbE (Gigabit Ethernet) capabilities scalable from the small business to the Enterprise Edge.

Clutch is research firm focused on the technology, marketing, and digital industries.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social content across all social media profiles.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Sprout Social provides a platform for businesses to manage social media engagement, publishing and analytics.

Tripadvisor is an online travel agency that assists customers in gathering travel information with user-generated content like posting reviews, opinions of travel-related content and engaging in interactive travel forums. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Zoho CRM Plus is a customer engagement suite packaging Zoho CRM with nine other Zoho customer engagement products to help businesses provide greater customer experiences with multi-channel engagement, inter-team comms, intelligence insights, automated workflows, mobile apps, administration, and more

Glassdoor is a jobs and career marketplace.

NICE Workforce Management is a cloud-based management suite designed to meet the needs of businesses of all sizes, across all industries.

Zenefits is a company based in the United States that offers cloud-based software as a service to companies for managing their human resources, with a particular focus on helping them with health insurance coverage. Zenefits was founded in 2013 by Parker Conrad. It is headquartered in San Francisco, with offices in ...

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hootsuite Insights offers real-time social media monitoring via a visual dashboard, smart, sharable reports, data widgets & infographic-style data visualization.

Zoho PageSense is an A/B testing and website optimization solution designed to boost website conversions and revenue by tracking the visitor journey.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Zendesk Voice instantly transforms voice conversations and messages into trackable assets.

UiPath is an advanced Enterprise RPA Platform, built for business and IT.

Xerox suite is set of products used for business process services and document management.