OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include: 1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations) 2. Feedback Management Platform - Customers, Employees, and Partners 3. Messaging - FAQs, Smart help, and Live Chat. 4. Advance analytics engine - Command centers. 5. Service 360 - The one true view of the customer and his journey with the brand. We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.
| Website | http://www.getonedirect.com |
| Revenue | $14.5 million |
| Employees | 104 (3 on RocketReach) |
| Founded | 2013 |
| Address | Bannerghatta Rd, Bengaluru, IN |
| Phone | +91 80 6900 1899 |
| Fax | +49 69 247510590 |
| Industry | Analytics, IT Services and IT Consulting, Telecommunications General, Media and Information Services (B2B), Customer Engagement, Telecommunications, Data and Analytics, Business/Productivity Software, Cloud, Customer Service, Big Data, Enterprise Software, Social Analytics, Software, SaaS, Customer Experience Management, Social CRM, Consulting, Information Technology, Digital transformation, Sales and Marketing, Feedback solutions, Social Media, Online reputation, Internet Services, Customer 360, Media and Entertainment |
| Web Rank | 246581 |
| Web Visits | 87430 |
| Keywords | Customer Experience Management, Customer Support Platform, Customer Engagement Platform, Customer Service Software, Multichannel Customer Support, Omnichannel Customer Service, Help Desk Software, Business Process Automation, Service Management Platform, Contact Center Solutions, Call Center Software, Cx Platform, Email Management Software, Client Support Solutions, Social Media Management, Customer Feedback Management, Online Reputation Management, Review Management Software |
| Competitors | Salesforce, HubSpot, Zendesk Sell, Zoho, Talkdesk, Intercom, Help Scout, HappyFox, Overseas Examinations Commission, Kayako +47 more (view full list) |
| SIC | SIC Code 48 Companies, SIC Code 481 Companies |
| NAICS | NAICS Code 51 Companies, NAICS Code 517 Companies |
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OneDirect Questions
The OneDirect annual revenue was $14.5 million in 2026.
3 people are employed at OneDirect.
The NAICS codes for OneDirect are [51, 517].
The SIC codes for OneDirect are [48, 481].
Top OneDirect Employees
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Siddhaling Yankanchi
Product Designer at OneDirect
Bengaluru, KA, IN1 -
Aamir Khan
Social Media Associate at OneDirect
New Delhi, DL, IN1 -
Vimanyu Batra
Social Media Analyst at OneDirect
Faridabad, HR, IN
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