NuWare Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

AlienVault (now AT&T Cybersecurity) is a suite of threat detection, incident response, and compliance solutions designed for IT security professionals.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

PuTTY is an SSH and telnet client, developed for the Windows platform.

SAP Afaria is a mobile device management software product. It helps large organizations connect mobile devices such as smartphones and tablet computers to the company network, and to simplify the information technology tasks associated with buying, deploying, securing and maintaining such devices

Symantec provides cybersecurity software and services.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Amazon Elastic Block Store (Amazon EBS) is an easy to use, high-performance, block-storage service designed for use with Amazon Elastic Compute Cloud (EC2) for both throughput and transaction intensive workloads at any scale.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

IIS (Internet Information Services) is an extensible web server created by Microsoft for use with Windows NT family

Oracle Linux with Oracle enterprise-class support offers Linux operating system (OS) for the enterprise computing needs.

Oracle Solaris is an enterprise operating system offering security, speed, and simplicity for enterprise cloud environments and DevOps.

Oracle ZFS is a proprietary file system and logical volume manager.

Amazon Forecast is a fully managed, machine learning service by AWS, designed to help users produce highly accurate forecasts from time-series data.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Hadoop is an open-source software framework written in Java for distributed storage and distributed processing of very large data sets.

Apache Hive data warehouse software facilitates querying and managing large datasets residing in distributed storage.

Apache Pig is a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs.

Apache Sqoop is a command-line interface application for efficiently transferring bulk data between Apache Hadoop and structured datastores such as relational databases.

Cloudera is an enterprise software company that provides Apache Hadoop-based software and training to data-driven enterprises.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Django is a Python web framework.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

Font Awesome makes it easy to add vector icons and social logos to their website.

Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.

Apache Oozie is a server-based workflow scheduling system used to schedule Apache Hadoop jobs. Oozie combines multiple jobs sequentially into one logical unit of work. It is integrated with the Hadoop stack, with YARN as its architectural center, and supports Hadoop jobs for Apache MapReduce, Apache Pig, Apache Hive, and Apache Sqoop.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

Oracle Consulting offers services and methodologies designed to address technology needs ranging from strategic planning to enterprise system optimization.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Call Management System (CMS) is a software product for businesses and organizations that receive a large volume of telephone calls processed through the Automatic Call Distribution (ACD) feature of the Avaya Aura Communication Manager CMS system. Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite and includes custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.

Flock is a free chat service for work and business environments.

Oracle Communications provides integrated cloud solutions for Service Providers and Enterprises.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

SolarWinds, Inc., is an together with its subsidiaries, designs, develops, markets, sells, and supports enterprise-class information technology and infrastructure management software to IT and DevOps professionals in various organizations worldwide.

Braze is a mobile marketing automation platform that provides a CRM and multichannel messaging suite for marketers.

Later helps to plan, schedule, and manage content for Instagram.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

FactSet is a provider of financial data and analytic applications for investment management and investment banking professionals.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Oracle Utilities helps electric, gas and water utilities worldwide enhance the customer experience, increase operational efficiency and achieve performance excellence.

Hive is powerful, intuitive project management for modern business.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing and screen sharing.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft SQL Server Analysis Services, SSAS, is an online analytical processing (OLAP) and data mining tool in Microsoft SQL Server.

Oracle9i is an internet-ready object-relational database management system (DMS) designed for application and web developers.

Sumo Logic is a log management and data analytics software that creates manageable information based on data feeds. Sumo Logic assesses server, application and website performances by creating graphs and charts based on their activities. This information displayed then enables customers to create alerts once data reaches certain levels which in turn notification.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Xref reduce cost and time-to-hire, collecting 60% more data whilst protecting your business from fraud.